Pool News
Couple Falls Victim To $31,000 Pool Scam on Zelle

One couple in Massachusetts who were hoping to build the pool of their dreams found themselves victims of an online scam perpetrated by parties that still remain unknown. Devin Friedman reported the pool scam to Business Insider. He said initially he envisioned transforming his backyard into a backyard oasis with a beautiful swimming pool. However, the journey took an unexpected and distressing turn that ultimately wound up costing him substantially.
The tale started back in April 2020, with the Friedmans signed a pool construction contract with Gary Kruglitz, the purported owner of Royal Palace Pools and Spas. Pandemic-induced delays and then freezing ground in the off-season halted their plans. When construction activities resumed in 2021, Friedman began calling Kruglitz to request to be first in line once the ground thawed. Kruglitz said he’d try, and Friedman took that as a promise.
Calls in April and May went unreturned. The Friedmans were anxious. They let their feelings be known, about how they were promised to be first in line to build a pool in the spring and could no longer get ahold of Kruglitz. Expressing their discontent via email, the Friedmans finally received a response on July 5, with Kruglitz stating that he was finally ready to begin construction of their swimming pool. The catch? A payment exceeding $30,000 would be needed to start construction, as stipulated in their contract. Navigating closed bank branches due to COVID-19, Kruglitz suggested Zelle for transactions, advising incremental transfers due to daily limits.
Submitting to this guidance and eager to get their pool project underway, the Friedmans Zelled $3,500 on the 6th, $3,500 on the 7th, $5,000 on the 8th, and another $5,000 on the 9th. As money was being paid, Kruglitz’s responsiveness increased. They asked if he had all the materials needed to build the pool. Yes, mostly, was his reply. They asked if he could begin construction the following week. He replied that he could. The emails were strange but the Friedmans overlooked that, and simply thought Kruglitz’s use of bad grammar and short replies was normal for tradesmen.

Hesistant after making so many large payments eventually the Friedmans requested a receipt for the $23,000 sent, and received what appeared to be a legitimate invoice from Royal Palace Pools and Spas.
July 13, the anticipated start date, arrived with hope. An email from Kruglitz claimed he and his crew were en route early in the morning. Hours passed, but no construction crew appeared. Concerned, the Friedmans called Royal Palace Pools and Spas, leaving messages for Kruglitz to return their calls.
When Kruglitz finally returned their call, he appeared confused. He claimed that he hadn’t received an email from the Friedmans in weeks. Storming into his office, the Friedmans pressed him for answers until a simple yet probing question left them defeated: “What’s a Zelle?”, asked Kruglitz. The revelation finally dawned that he never emailed them or instructed them to transfer funds to him directly; instead, they had unknowingly sent $30,500 to strangers.
How It Happened
The lingering question: How did this pool scam happen? According to cyber-intelligence expert Evan Kohlmann, Kruglitz’s email likely fell prey to phishing or the purchase of hacked credentials on the dark web. The scammers, infiltrating Kruglitz’s correspondence, orchestrated fraudulent transactions.
The mechanics of the scam unfolded in a sinister fashion. Hackers targeted Kruglitz, and possibly acquired his email password through hacking, phishing, or possibly just purchasing it outright on the dark web. Once inside Kruglitz’s email, they perused customer correspondence, gaining insight into owed amounts and the perfect opportunity to request funds.
Friedman confessed that the eagerness to realize their pool dreams led them into a trap. When Kruglitz instructed them to “Zelle him,” to two email addresses —[email protected] and [email protected]. The Friedmans, unwittingly blinded by enthusiasm, complied without questioning the unusual directive.
The Friedmans were unfamiliar with—Zelle. A peer-to-peer (P2P) app that allows instantaneous money transfers between individuals who may only know each other by a cellphone number or an email address.
To distance themselves from the scam, the scammers enlisted intermediaries—unwitting participants in various scams. These go-betweens acted as conduits for the money. The funds, in all likelihood, were converted into cryptocurrency or gift cards before being resold on the dark web at a discount for cryptocurrency.
Senator Elizabeth Warren, often at odds with the financial industry, has been urging scrutiny into Zelle due to the prevalence of fraud. Last year, US Bank, a member of the consortium, reported a staggering 45,000 incidents of Zelle scams.
Despite their best efforts, the Friedmans could only recover a meager $278. Undeterred, the resilient couple saved for an additional two years, finally realizing their dream of a backyard pool. Ironically, they purchased it from Kruglitz. This time however, the Friedmans opted for the old-fashioned security of a check.
Avoiding a Pool Scam
Paying contractors for services, especially significant projects like building a pool, requires a thoughtful and secure approach to mitigate the risk of scams. Here are some best practices that the Friedmans or anyone buying a pool should follow to safeguard themselves from a potential pool scam:
- Research and Verify Credentials:
Before entering into a contract, thoroughly research the contractor. Verify their credentials, licenses, and reputation. Check online reviews and ask for references from past clients. Confirm that the contractor has a physical office or business address and is not solely operating online. - Get a Written Contract:
Always insist on a detailed, written contract that outlines the scope of work, timeline, materials, and costs. Ensure both parties understand and agree to the terms before signing. - Check for Insurance and Bonding:
Ensure the contractor has liability insurance and is bonded. This protects you in case of accidents or damages during the construction process. - Establish a Payment Schedule:
Create a clear payment schedule based on project milestones. Avoid paying the full amount upfront. Typically, a deposit is paid at the beginning, with subsequent payments tied to project progress. - Use Secure Payment Methods:
When making payments, consider using secure methods such as checks or bank transfers. These methods provide a paper trail and an additional layer of protection. - Beware of Unusual Payment Requests:
Be cautious if a contractor requests payment through unconventional methods or insists on immediate, large payments. Verify any changes in payment methods or amounts directly with the contractor. - Confirm Contact Information:
Ensure that the contact information provided by the contractor, including phone numbers and addresses, is accurate. Scammers may use fake information to make tracking them down difficult. - Stay Informed about Common Scams:
Familiarize yourself with common scams in the construction industry. Be cautious of contractors who pressure you to make quick decisions, provide significantly lower estimates than others, or have poor communication practices. - Regular Communication:
Maintain open and regular communication with the contractor throughout the project. Not just through email, but through phone calls and text messages. Address any concerns or discrepancies promptly to avoid misunderstandings. - Verify Receipt of Payments:
After making payments, request and verify receipts. Ensure that the receipts include details such as the amount paid, date, and the purpose of the payment. - Document Everything:
Keep detailed records of all communication, contracts, payments, and any changes to the original agreement. These records can be valuable in case of a dispute. - Be Skeptical of Unsolicited Offers:
Be cautious if a contractor approaches you unsolicited, especially if they claim to offer significant discounts or have leftover materials from a nearby job.
By following these best practices, homeowners can significantly reduce the risk of falling victim to a pool scam and ensure a smoother and more secure transaction with their pool contractor.
Pool News
RENOLIT Launches ONE Augmented Reality Pool Design App

New ALKORPLAN ONE app lets pool professionals design, customize, and present pool projects in a client’s own backyard — in real time
RENOLIT, a leading manufacturer of reinforced PVC membranes for swimming pools and decks, announced the launch of RENOLIT ALKORPLAN ONE, a new augmented reality (AR) app that lets pool professionals design and present pool projects on-site — directly in the client’s space.
With the ONE app, professionals can sketch a pool in a client’s backyard, customize it on the spot, and show the finished result in augmented reality before a single shovel hits the ground. Proposals that once took days of back-and-forth can now happen in a single visit.
With the ONE app, pool professionals can:
- Design pools directly on-site using augmented reality
- Turn ideas into realistic, visual projects in seconds
- Customize every detail — shape, size, depth, and finishes
- Present designs in the client’s own space for a more immersive, convincing experience
- Generate technical sheets and visuals instantly
- Save, reuse, and manage projects with ease
The result is a faster path from idea to signed project. Because clients can see a customized design rendered in their own space, they gain the confidence to make decisions sooner — and professionals spend less time preparing presentations and more time closing them. “RENOLIT pool builders world-wide have already begun using the ONE app and we are thrilled to bring it to builders in North America,” says Tony Jordan, Business Development Manager for RENOLIT North America.
The ONE app is available now. Pool professionals can learn more and get started at https://renolit-alkorplan.com/professional-area/app-one.
https://renolit-alkorplan.com/
https://www.instagram.com/renolit_alkorplan_pools_usa/
LaPorte, Indiana
Email: [email protected]
Pool News
Inside the 2026 Million Dollar Pool Design Challenge
The Million Dollar Pool Design Challenge heads to New Orleans for the PSP Deck Expo in 2026 and Pool Magazine has your inside track.

Six years into the Million Dollar Pool Design Challenge, the competition has become one of the pool industry’s more interesting experiments in design education. On the surface, it is exactly what its name suggests: designers are handed an ambitious fictional project and asked to create an extraordinary pool and outdoor living environment.
But according to co-founder Mike Farley, winning the competition was never really the entire point.
Farley and fellow designer Reid Schindler created the challenge around a problem they had both seen throughout their careers. Designers often say they could produce incredible work if only they were given the right client, property, and budget. The Million Dollar Pool Design Challenge effectively removes that excuse.
“When you start your career, the most common comment everybody makes is, ‘I don’t get the opportunity to work on that project, and if I had the opportunity, I could get the job,’” Farley said. “Basically, we created an opportunity where everybody has that opportunity to try to get the job.”
Every competitor receives the same client, property, site conditions and design problem. What happens next is entirely up to them.
That concept was partially inspired by Farley and Schindler’s experiences studying landscape architecture. Students would receive the same assignment, develop completely different solutions and then learn by comparing their work with everyone else’s.
The tools have changed considerably since then.
Farley remembers his student work being drawn by hand, colored with markers and hung in hallways for classmates to study. Schindler came along later, when computers were already becoming part of the process. Yet the principle remains the same: designers improve when they can see how other designers solve the exact same problem.
That makes the competition particularly valuable for developing designers, and it also addresses one of the biggest misnomers surrounding the event.
You Don’t Have to Be an Elite Designer to Enter
There is a perception that the Million Dollar Pool Design Challenge is primarily for established designers already producing award-winning work. Farley would actually like to see more inexperienced designers use it as a training exercise.
“Really, your goal as a new or entry‑level designer in this type of situation is to learn, not to win,” he said.
A developing designer can attempt the project, attend the finalists’ presentations and compare their own decisions against five entirely different solutions. Where did they place the pool? How did they handle circulation? What did they prioritize? What did they leave out? How did the finalists present their ideas?
Even someone without enough time to prepare a polished competition entry can benefit.
“Just take the site and just do a bubble diagram,” Farley said. “Here’s where I would’ve put different things, and here’s how I would’ve solved the problem.”
Then go watch the finalists and listen to the judges critique the work.
Farley considers that educational component one area where the competition still hasn’t reached its full potential. He would like to see more entry-level designers approach the challenge as a practical design exercise rather than assuming they have no business competing against more experienced professionals.
The other common misconception is right there in the name.
“A lot of people think, ‘Oh, we’re supposed to design a pool that’s a million dollars.’ No, we want you to spend at least a million dollars,” Farley explained.
When the competition began, a million-dollar pool represented a far more unusual project. Today, Farley noted, seven-figure pools are considerably more common at the upper end of the market. The challenge has consequently continued pushing designers beyond ordinary project parameters.
There is still an important catch: the design has to be buildable.
Competitors aren’t being asked to create fantasy artwork unconstrained by engineering, safety or construction realities. Entries are judged on aesthetics and differentiation, but also functionality and buildability. Competitors must demonstrate that the design works at scale, responds to the client’s needs and could realistically be engineered and constructed.
That balance has produced something Farley wasn’t sure they would see when the competition began: radically different answers to the same problem.
“We’ve never had any two that were close to each other,” he said. “The dramatic diversity of the design solutions has been really cool to see.”

This Year’s Design Brief
For 2026, the competition moves to Louisiana in conjunction with the International Pool | Spa | Patio Expo in New Orleans. After previous scenarios set in places including Arizona, Tennessee, Chicago, California and Florida, Farley and Schindler wanted this year’s project to feel unmistakably Southern.
The fictional clients, James and Eleanor Caldwell, have purchased Siltstone Estate, a historic property in the Southern Delta. James comes from a Gulf Coast resort family and has a strong interest in craftsmanship, architecture and historic preservation. Eleanor is an interior designer. Together, they favor antiques, gardens, French wine, bourbon and traditional Southern hospitality over anything overtly trendy.
Those details aren’t window dressing. Understanding the fictional homeowners is part of solving the assignment.
“There are people that have not made the finals before, and there are people that did not win before because they did not look to what the client wanted,” Farley said. “This is not a design competition of creating what you think is best. You have to create what you think is going to be best for this client.”
The architecture adds another layer. A traditional Southern estate naturally creates strong axes and a more formal design language, but the Caldwells aren’t asking competitors to simply drop a rectangular pool behind the house. The brief specifically calls for a traditional-but-interesting recreational pool that respects the architecture without becoming predictable.
Modern amenities can still fit within that vocabulary.
“You can have modern features that don’t necessarily have to have modern architecture,” Farley said.
That distinction could prove crucial because the Caldwells’ wish list is enormous.
The program includes a covered back porch, outdoor kitchen and bar, gazebo and parterre garden, greenhouse, vegetable garden and orchard, guest cottage and pool house, driveway fountain, fishing pond and dock, courtyard wellness suite, event lawn, dual-purpose pickleball and basketball court, outdoor movie screen, fire pit, catering area and multiple secluded gathering spaces. The property must routinely accommodate around 25 guests while being capable of supporting events exceeding 100.
Then there is the water.
Competitors must incorporate either a BlueOrbit hydrotherapy system or a Riverflow lazy river, adding another design problem beyond the primary recreational pool and large family spa.
Farley sees current-driven aquatic environments as another opportunity to expose designers to possibilities they may not have considered before.
“What we’re trying to do is make people aware of things that they may not have been aware of and create another level of creativity,” he said.
With so many requested elements, the hardest part of the 2026 challenge may ultimately be deciding what not to do.
“Fitting it all in,” Farley said when asked about this year’s biggest challenge. “You’re going to be balancing, ‘Do I get it all in? If I get it all in, is there too much in this? What do I take away?’”
In other words, exactly the problem designers encounter with actual clients.
“Sometimes the right thing to say is no,” he added.
Presenting the Work Matters
A spectacular rendering alone isn’t enough to win.
Competitors must submit a scaled 2D plan, up to eight supporting graphics and a written design narrative explaining their process. Flythrough videos and physical models can supplement the submission, but judges place significant emphasis on how clearly designers communicate the thinking behind their solution.
“We want to understand your thought process in coming up with the solution, and you have to be able to document that,” Farley said. “It’s not just about the 3D image.”
That requirement becomes increasingly relevant as visualization technology advances. Yet changing technology is nothing new to the challenge.
Farley remembers when Pool Studio dominated early submissions before a student arrived using Lumion, software that relatively few pool designers had encountered at the time.
“Hardly anybody in the pool industry had ever seen Lumion,” he recalled.
The following year another winner used it. Soon competitors were learning Lumion themselves, incorporating it into their presentations and raising the overall visual standard of the competition. More recently, Pool Studio has again been behind several winning presentations.
The lesson isn’t that one program is superior. It is how quickly designers learn by watching one another.
“It has caused people to extend their horizons on what’s possible,” Farley said. “What tools am I going to use in this? Everybody’s being exposed to different things, and they learn more and more.”
Farley admits he does the same thing.
He recalled advice from one of his college professors: “The greatest designer is the greatest thief.”
The point wasn’t to copy someone else’s work, but to study good ideas, understand why they work and add those lessons to your own design vocabulary.
“There are definitely things that I’ve seen that are like, ‘Wow, I never thought about that,’” Farley said. “There’s almost every design that’s entered; there’s something to be learned from.”
Sometimes the lesson can be surprisingly simple. Farley once noticed that finalists regularly included people in their renderings while his own presentations historically did not. Seeing people using a space helped communicate scale, purpose and lifestyle. It was a small presentation technique he could immediately incorporate into his own work.
That exchange of ideas may be the Challenge’s most enduring contribution.
Farley has watched competitors return year after year without ever reaching the finals, yet their work continually improves. Others have used the exposure to create career opportunities. Past winner Brad Holley was recruited by FoxTerra after his win before later joining Claffey Pools, while other finalists and winners have gone on to work with companies that previously had their own designers represented in the competition.
“There are people in the industry that look at this for design talent, no doubt,” said Farley. “Every single year they do better and better. They come back, and their designs get better, their presentation skills get better.”
“You win by what you learn,” explained Farley. “If you learn things in this competition that help you with a client later on, which I guarantee will happen, then you win. You win by increasing your knowledge base.”
Five finalists will ultimately take their designs to New Orleans, where they’ll present their solutions live during the International Pool | Spa | Patio Expo. The judges determine who makes that final five, but the audience in the room ultimately decides who wins the $10,000 first-place prize.
For Farley, seeing those five interpretations side by side remains one of the most interesting parts of the Challenge. After six years, no two designers have ever approached the same property, client, and set of requirements quite the same way.
That may also be the best reason to follow the competition, whether you’re entering or simply sitting in the audience. The Challenge doesn’t provide a blueprint for how a million-dollar outdoor living environment should be designed. It provides five very different answers to the same question—and an opportunity for everyone in the room to walk away seeing design a little differently.
Ready to take a deeper dive?
Listen to our entire conversation with Mike Farley and learn more about this year’s Million Dollar Pool Design Challenge on the Pool Magazine Podcast.
Enter The Million Dollar Pool Design Challenge
Think you have what it takes to win this year’s competition?
Pool News
Franklin Electric Shares Global Water Perspectives Through Art Exhibit

Fort Wayne, IN – September 2026 – Franklin Electric Co., Inc. (NASDAQ: FELE) is supporting arts in the community by sharing its corporate collection of environmentally minded Edward Burtynsky photographs for a special exhibit titled “Water” at the University of Saint Francis. The loan coincides with the company’s sponsorship of the public exhibit, which runs from Aug. 24 through Sept. 17 in the school’s Rolland Center Weatherhead Gallery.
The Burtynsky collection, which is permanently displayed throughout the company’s Fort Wayne headquarters, features photographs of major water infrastructure resources, hydroelectric projects, aquaculture operations and agricultural irrigation systems. Burtynsky is regarded as a leader in modern environmental imagery and contemporary photography. His work is on display at the Metropolitan Museum of Art in New York, the Solomon R. Guggenheim Museum, and the Tate Modern in London, among others.
“As part of our corporate space, these photographs have served as a reminder of how the Franklin Electric team makes water possible around the world,” said Joe Ruzynski, CEO of Franklin Electric. “Now, we’re excited to share them with the Fort Wayne community. We hope they serve as a catalyst for meaningful conversations about stewardship, sustainability and responsible water use.”
Through Franklin Electric’s support, the Saint Francis exhibition and related public events are free and open to the community. For details on exhibit hours, special events and location, visit the event link here.
Supporting the arts and education has been a part of the company’s community commitment for decades. The Franklin Electric Charitable and Educational Foundation offers scholarships to college-bound high school seniors and contributes annually to non-profit organizations in communities where the company operates, including Fort Wayne.
About Franklin Electric
Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be recognized in Newsweek’s lists of America’s Most Responsible Companies 2025, Most Trustworthy Companies 2024, and Greenest Companies 2025; Best Places to Work in Indiana 2024; and America’s Climate Leaders 2024 by USA Today.
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