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Exit Interview With Fluidra President – Troy Franzen

Troy Franzen chats one-on-one with Pool Magazine about his tenure as President of Fluidra North America

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Exit Interview With Fluidra President - Troy Franzen

Fluidra announced that Troy Franzen would be retiring and that Lennie Rhoades would be stepping up as the new president of Fluidra North America. We had the opportunity to catch up with Troy to conduct an informal exit interview on the Pool Magazine podcast.

(Pool Magazine) PM: So are congratulations in order Troy, are you officially retired right now?

(Troy Franzen) TF: I am officially retired right now as we speak. This is my first week at home where I’m not looking at my phone every five minutes. It’s a different feeling, but yes, it’s kind of official as we speak.

PM: That’s terrific. 12 years with the company was a real achievement. You’ve had a great run and some big milestones with Fluidra. You were with them a long time, can you talk to us a bit about your experience with them? 

TF: It was fantastic. I look back and twelve and a half years seem like it’s flown by. The last three years, as we know, kind of put time into a different kind of context.

PM: What changed in your life while you were president of Fluidra?

TF: What changed in my life? Oh, boy. Well, when I started with this company, I had three young children. Now, twelve and a half years later, I have three adult children that are almost all through school or working in post-grad school and so that’s made me proud. That’s been a big change in my life. I’ve learned a ton about certainly the industry, our company, and the pool business. It’s been a pleasure along the way.

Franzen played an important role in the transition from Zodiac to Fluidra
Franzen played an important role in the transition from Zodiac to Fluidra

PM: We know you played a significant role in the transition from Zodiac to Fluidra. I mean, you were there at the very start. Can you talk to us a bit about that and some of the other acquisitions, mergers, and changes that you saw happen during your time with the company?

TF: In 2010, I would say that we were then owned by Carlyle Private Equity. We were under the label of the company name Zodiac Pool Systems. If you go back and think about what occurred leading up to that time period with the housing market and of course the great recession that took place, it was a dramatic time frame not only for the industry but for our company.

The company changed dramatically as the economy kind of took a turn for the worse. A lot of under-investment or no investment or stripping of costs was taking place when I came on board. I would say the company was a little bit rudderless and lacking in direction. It needed some investment in key areas like customer service and quality and sales. It was a difficult time, but on one hand, it was nice to come in when things were at the bottom. There was only one way to go with that.

Bruce Brooks, our current CEO, and I were of like mind having worked together in the past. We set our sights on building a great company and not thinking about the short term and not thinking about flipping the company. We started thinking about building out a brand. Building out a quality infrastructure. Putting together a sales and customer service strategy that was focused on the customer. Y’know? Really saying ‘Hey, what do we want this company to be today?’ That was twelve and a half years ago, and the results speak for themselves.

PM: You’ve had a few big milestones over the last couple of years. Taylor Technologies, SR, Smith, CMP. There are some big acquisitions there.

TF: If you can go back before that, we weren’t doing a ton of acquisition work early on because we were still building out the foundation and fundamentals. We bought a company called Savi Lights years ago. Nicheless LED technology had some early quality challenges, but that acquisition kind of put us into the lighting category. We went on to buy a small company called Grand Effects, which kind of got us into that high-end decorative fire and water feature space.

When the pandemic kicked in was when a lot of companies kind of went into hiding or thought things were going to turn really bad. Not only did the market start to turn for the good, but Fluidra doubled down. The board gave us a lot of support not only financially, but gave us the leeway to go get aggressive.

We started with CMP custom molded products out of Atlanta, which kind of got us into a different vertical of spa OEM products, which we’re excited about. We also expanded our offering with alternative sanitizers, white goods, and some other products that fit in nicely with our Jandy and Polaris bundle. Then we moved on and bought eventually bought S.R. Smith up in Oregon. That got us into a lot of the deck equipment like slides, rails, diving boards, and then also allowed us a nice baseline of business to expand the commercial portfolio. Wrapping up with Taylor Water Technologies out of Maryland. It’s been a nice little bolt onto the family.

PM: These are some tremendous milestones. Troy, now that we’re getting to the point in our conversation where we’ve got to ask you, what made you decide to take this moment to retire?

TF: Oh, boy, I don’t know that there was one AHA moment. I always said I wanted to retire early, and I was naive enough to say when I was 21 that I’m going to retire when I’m 50. In fact, I missed my goal. I’m a little bit late but I always wanted to take time to do the things that I want to do; while I could do them, on my own schedule. I love sports, so to use a sports analogy, I didn’t want to go out on a low. I didn’t want to get carried out off the field on a stretcher and I wanted to make it my decision.

Fluidra had this incredible run of success. I would lie if I didn’t say the last couple of years have been incredibly rewarding, but they also have been challenging and especially when you throw the acquisition work on top of just the day-to-day heavy lifting that took place to service our customers.

It was time to take a break. I think late last year Bruce and I started talking about succession planning. As a public company, one of our jobs is to be stewards for the future, not just for now. How do you have a successful transition of power? So I said I’m ready to take a break, let’s start thinking about a handoff. That’s kind of when this started, almost about ten months ago. I know it kind of just was recently announced, but in fact, in my mind, the plan has been going on for some time now.

PM: Lennie Rhodes is going to be moving into your role. His previous role was CEO for Big Ass Fans. I saw he was VP at Husqvarna and before that Director of Marketing for Electrolux. This kind of unexpected move of bringing in a company outsider to the role, what was the strategy behind that decision to look outside the organization?

TF: Well, some people may call that an unexpected move or unconventional move, but I actually came from outside the industry when I came on. He’s got an incredible background. I think if you look at the companies he’s worked for, he’s worked in very similar kinds of channels and industries that we’re dealing with. Working through distribution is in his background. So I think Bruce thought that that was an important aspect. We wanted someone that would bring a new perspective, and diversity of ideas if you will. I think that’s why we landed on Lennie. I’m pretty excited. I spent a lot of time with him and in fact, I think the company is going to be in fantastic hands.

PM: Usually when there’s a change at the top, there’s a lot more change coming. What does the change in leadership look like for the rest of the executive organization as well as the rank and file of Fluidra North America?

TF: People have asked what I’m proud of leaving behind. I think that’s the leadership team we have in place at Fluidra. Twelve years ago we were always kind of the green, inexperienced, kind of rudderless management team. We have turned the corner and I would say over the last seven years, there’s been kind consistent, solid leadership, and a strategic plan. We’ve been a stable group in the industry. I’m very pleased and proud of the team we have in place. We’ve got a really solid, stable, mature executive leadership team and frankly, I don’t anticipate any changes in leadership.

PM: Lennie Rhoades is stepping in at a particularly challenging time. What advice as parting president, were you able to offer Lennie about what obstacles lie ahead?

TF: I started in 2010 so I kind of started, I don’t want to say a similar time period, but because I don’t think what’s going on now is going to have the same curve or the same kind of decline that occurred in 2008. Certainly, we are in a period of softening. We can debate whether we’re in or heading toward a recession, but I think the fundamentals are sound. My advice to him has been, don’t overreact. Don’t do anything in the short term that will impact a business that’s really stable.

Of course, he’ll have his own leadership style and he’ll have his own approaches, but I advised not to let the short-term media cycle or what’s going on with the economy affect what’s a pretty good organization with a good strategy. Stay the course. Look for ways to improve. Look for ways to drive more efficiency and unique ways to go to market. But don’t overreact to a short-term economic downturn.

PM: What are your plans now? What involvement, if any, do you plan to maintain with Fluidra as you exit the organization?

TF: On a personal note, I plan on taking a break, traveling with my wife, and spending some time with my three grown children. I’d love to get involved with volunteer charity work in my community. I do intend to help Bruce and the board and the leadership team in any way possible.

If there’s any future consulting or outside work that they need help; I don’t know, maybe it’s due diligence or looking at any future acquisitions. I’ve kind of signed on to help as any special projects come along and in the very short term plus help Lennie steer the way. Any questions he has or any doors he needs to open, I’m happy to help because it’s in my and everybody’s best interest to.

Y’know, I think the best has yet to come from the company. Although there’s a little bit of a soft spot in the economy, the future is really, really bright and I think you’re going to see big things out of Fluidra in the future.

Listen to our entire conversation with Troy Franzen on the Pool Magazine podcast

5/5 - (19 votes)

Editor in Chief of Pool Magazine - Joe Trusty is also CEO of PoolMarketing.com, the leading digital agency for the pool industry. An internet entrepreneur, software developer, author, and marketing professional with a long history in the pool industry. Joe oversees the writing and creative staff at Pool Magazine. To contact Joe Trusty email [email protected] or call (916) 467-9118 during normal business hours. For submissions, please send your message to [email protected]

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Tech Company Fills Dangerous Abandoned Pool After Safety Concerns Raised By Industry Expert

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Tech Company Fills Dangerous Abandoned Pool After Safety Concerns Raised By Industry Expert

A neglected swimming pool sitting on property owned by Micron Technology has finally been filled in nearly three years after the company purchased the site — ending a situation that neighbors and pool safety professionals had warned posed serious risks.

According to recent reports, construction crews this week demolished the boarded-up home on Henry Clay Boulevard in Clay, New York, and filled the abandoned in-ground swimming pool with gravel after months of concerns over stagnant water, mosquitoes, and public safety hazards.

The property had remained vacant since Micron purchased it in August 2023 as part of the company’s massive semiconductor expansion project in Central New York.

A Dangerous Situation Drawing Attention

For pool industry professionals, the story highlights a recurring issue involving abandoned residential pools and the liabilities they can quickly create when properties sit unattended for extended periods.

“You have an unoccupied property that has a potential dangerous condition,” said Wendy Purser of the Pool & Hot Tub Alliance in comments to Syracuse.com last month.

Neighbors reportedly complained the pool had become filled with stagnant water and leaves while remaining openly accessible for months. Concerns ranged from accidental drownings to mosquito infestations and waterborne health issues.

Under New York state building codes, residential swimming pools are required to be maintained in a “clean and sanitary condition.” Local regulations in the Town of Clay reportedly go even further, requiring abandoned pools to be filled to ground level and reported to the town codes office.

The abandoned pool can easily be seen in this Google Earth satellite image of the property.
The abandoned pool can easily be seen in this Google Earth satellite image of the property.

Town Officials Step In

According to the report, town officials were initially unaware of the condition of the property until contacted by reporters in April. Following an inspection, the town secured the property by locking the gate surrounding the pool area.

The situation also drew the attention of local health officials. Onondaga County had reportedly planned mosquito treatment measures for the stagnant water after concerns emerged over disease-carrying insects breeding in the pool.

Two weeks after the issue became public, a spokesperson for Micron stated that demolition and pool removal had already been planned as part of the company’s broader redevelopment work.

What Is Micron Building in New York?

Micron reportedly paid $500,000 for the property, which will ultimately be used to support underground infrastructure connected to the company’s planned semiconductor manufacturing campus.

While many outside the tech industry may not recognize the name, Micron Technology is one of the largest semiconductor manufacturers in the United States. The company produces memory and storage chips used in everything from smartphones and laptops to AI systems, cloud computing infrastructure, vehicles, and advanced electronics.

Its planned New York expansion has been described as a semiconductor “megafab” project that could eventually total roughly $100 billion in investment. The Clay development north of Syracuse is expected to create thousands of jobs while dramatically expanding domestic chip manufacturing capacity in the United States.

The first fabrication facility is currently expected to come online later this decade after delays pushed back earlier timelines. Micron has indicated the broader campus could eventually include four separate chipmaking plants.

Why Abandoned Pools Become a Serious Liability

While the scale of the development may be enormous, the abandoned pool became an example of how quickly neglected aquatic environments can become liabilities — particularly when ownership changes hands and residential properties sit dormant.

For pool professionals, the story reinforces an issue the industry has long emphasized: an unused swimming pool still requires active maintenance, monitoring, and secure barriers regardless of whether the property is occupied.

Standing water in abandoned pools can rapidly become breeding grounds for mosquitoes, algae, bacteria, and other contaminants. At the same time, unsecured pools remain one of the most serious accidental drowning risks for children.

Industry experts frequently point out that even pools awaiting demolition or redevelopment must still comply with local safety and sanitation requirements.

Ultimately, crews resolved the situation by removing the pool entirely — bringing an end to a problem that had drawn increasing scrutiny from neighbors, health officials, and pool safety advocates alike.

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POOLCORP Welcomes John Watwood as President and Chief Executive Officer

Seasoned distribution leader to drive POOLCORP’s next chapter of growth, deepening commitment to customers and supply partners

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COVINGTON, LA., May 14, 2026 — POOLCORP, the world’s largest wholesale distributor of swimming pool and outdoor living products, recently announced the appointment of John Watwood as President and Chief Executive Officer.

Watwood joined the company in January 2026 as Executive Vice President and has quickly made an impact after spending much of his time in POOLCORP sales centers, meeting with customers, engaging with suppliers, and aligning closely with teams across the business. With extensive leadership experience in industrial and specialty distribution, Watwood brings a deep understanding of how to build high-performing teams, strengthen customer connections, and create long-term value in the industry.

Prior to joining POOLCORP, Watwood served as Senior Vice President of Sales and Operations at Motion Industries, a leading distributor of industrial parts and value-added solutions and a subsidiary of Genuine Parts Company. During his career, he has led large-scale sales and operations organizations focused on customer growth, supply chain excellence, and market expansion.

“John has gained the trust of our employees, customers, and suppliers in a very short period of time,” said Kenny St. Romain, Senior Vice President at POOLCORP. “He understands distribution at its core, but more importantly, he understands the value of relationships and the local support that our customers need. Our field teams have seen firsthand his commitment to listening, supporting our customers, and helping us continue to evolve our already successful service model. There’s real excitement across the organization about where we’re headed under John’s leadership.”

Watwood’s appointment marks the next chapter for POOLCORP as the company continues to invest in customer-focused solutions, sales and service excellence, operational capabilities, and technology-enabled experiences designed to help industry professionals grow and operate more efficiently.

“I’m incredibly honored to lead POOLCORP in an industry built on lasting partnerships, trust, and service,” said Watwood. “What has stood out to me most over the last several months is the passion of our people and the strength of our relationships. I am excited to build upon our incredible legacy and look forward to strengthening our support for the industry by deepening our customer and supplier relationships, and continuing to invest in the people, capabilities, and execution that make POOLCORP the best and most value-driven distribution partner.”

About Pool Corporation

POOLCORP is the world’s largest wholesale distributor of swimming pool and related outdoor living products. The Company operates approximately 455 sales centers in North America, Europe, and Australia, through which it distributes more than 200,000 products to roughly 125,000 wholesale customers, including pool builders, retail stores, and service professionals. For more information, please visit www.poolcorp.com.

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When Pool Projects Become Political – Trump’s Pool Contractor Got Review Bombed

Political controversy surrounding the Lincoln Memorial Reflecting Pool put a pool contractor at the center of a national backlash.

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There are pool projects, and then there are projects that stop being about pools altogether.

The resurfacing of the Lincoln Memorial Reflecting Pool has become one of the most politically charged aquatic construction stories in recent memory, dragging a relatively unknown contractor, Atlantic Industrial Coatings, directly into the center of a national media firestorm. What might otherwise have been viewed as a complex waterproofing and restoration project is now being debated across cable news, social media, mainstream newspapers, and Google Reviews by people who have never hired the company, worked with the company, or, in many cases, likely even heard of the company before last week.

As the controversy intensified following reporting by The New York Times and other national media outlets, Atlantic Industrial Coatings’ Google Business profile was inundated with one-star reviews from non-customers condemning the company over the project, the politics surrounding it, and the reported ballooning cost of the renovation itself.

Some reviewers accused the company of “destroying” a national monument. Others referenced the project’s no-bid contract status, allegations of favoritism, and ties between the contractor and President Donald Trump. Several reviews contained no written explanation whatsoever, simply dropping the company’s rating lower with anonymous one-star hits.

For contractors in the pool and aquatic construction industry, the situation raises a difficult question:

What happens when taking on a nationally visible project turns your business into collateral damage in a political war you never intended to participate in?

Public Outrage vs Legitimate Reviews

Review bombing is hardly new. Restaurants, hotels, brands, entertainers, and public figures have all experienced it at one time or another. But the reflecting pool controversy highlights how vulnerable contractors can be when political outrage spills into business platforms that were originally intended to measure customer satisfaction.

Atlantic Industrial Coatings currently sits with a devastatingly low Google rating following a flood of politically motivated reviews. Many of the posts appear to come from individuals who were never customers and never interacted with the company in any traditional business capacity.

That distinction is important.

Google reviews were originally designed to help consumers evaluate legitimate customer experiences. Did the contractor show up? Was the workmanship good? Did the company honor its warranty? Was communication professional? Those are the kinds of things reviews are supposed to reflect.

Instead, Atlantic Industrial Coatings is being judged by people reacting to headlines, politics, presidential associations, and media narratives surrounding the reflecting pool restoration.

To those in the trade reading this, that may feel deeply unfair.

A company can spend years building its reputation one project at a time only to watch its online presence get torched in a matter of days because of a politically radioactive contract.

At the same time, there is another side to this discussion that cannot simply be dismissed.

Critics Are Not Inventing the Controversy

To be clear, the backlash here did not emerge out of thin air.

The core issue driving public outrage is not merely the coating color or aesthetic concerns surrounding the reflecting pool. The controversy centers on allegations reported by major national media outlets that a renovation originally discussed publicly as a roughly $1.8 million repair project reportedly ballooned into $13.1 million without a competitive bidding process.

That scrutiny intensified even further after preservation groups filed suit attempting to stop the project altogether, arguing the Trump administration bypassed historic review procedures and oversight protections surrounding one of Washington’s most iconic landmarks.

Critics argue that a taxpayer-funded restoration project tied to the Lincoln Memorial deserves intense public scrutiny, especially if normal procurement channels and preservation reviews were circumvented.

Those are legitimate public-interest questions.

It’s also true that Atlantic Industrial Coatings had never previously held a federal contract before being awarded the reflecting pool project, further fueling criticism surrounding the administration’s selection of the company. At the same time, President Trump publicly described the contractor as “a guy who’s unbelievable at doing swimming pools” who had worked on projects connected to his properties.

Industry experts have also raised legitimate technical concerns about the renovation itself. Tim Auerhahn, chairman of The Aquatic Council, told The New York Times that the reflecting pool’s longstanding algae and filtration issues would not simply disappear because the basin was coated blue, stating plainly, “Painting is not going to solve that problem.”

It is not unreasonable for journalists, watchdog groups, preservation advocates, or even members of the pool industry itself to question how a federal project increased in scope and cost so dramatically, or whether the work being performed fully addresses the reflecting pool’s underlying structural and mechanical problems.

The problem is that public scrutiny surrounding a project can quickly become public punishment of the contractor itself.

And those are not necessarily the same thing.

Critics are sounding off because of a $13.1 million dollar no-bid contract awarded to restore the Lincoln Memorial Reflecting pool.
Critics are sounding off because of a $13.1 million dollar no-bid contract awarded to restore the Lincoln Memorial Reflecting pool. Photo Credit – Erik Cox Photography

Contractors Rarely Control the Politics Around a Job

One of the realities of working in construction, especially at the commercial or municipal level, is that contractors often inherit political baggage they did not create.

A contractor may bid or accept work based on technical specifications, project scope, deadlines, and compensation. They are not necessarily the architects of procurement policy, government oversight, or political messaging surrounding the project.

If the reports are accurate that Atlantic Industrial Coatings was brought in under accelerated timelines for a nationally scrutinized restoration effort, they may simply have been the company willing and capable of executing the work under extraordinary pressure.

That distinction is important because the online reaction increasingly treats the contractor as though they were personally responsible for every political decision tied to the project.

For contractors watching this unfold, the message is unsettling.

Take on a politically sensitive project and your business may become permanently associated with national controversy whether you intended that or not.

“Trump’s Pool Guy” and the Optics Problem

The optics surrounding the project became even more combustible once national reporting began characterizing Atlantic Industrial Coatings as connected to Trump properties and previous work involving the president’s golf clubs.

Fair or unfair, that framing changed the narrative instantly.

The company was no longer simply a contractor restoring a reflecting basin. It became, in the public imagination, “Trump’s pool contractor.” In today’s hyper-polarized climate, that label alone was enough to trigger backlash regardless of the technical merits of the work itself.

For some people, the project immediately became symbolic of broader grievances involving politics, government spending, favoritism, and executive power.

Once that happened, Atlantic Industrial Coatings was no longer operating inside the normal rules of reputation management.

They became a proxy target.

Is Google Responsible for Fixing This?

That question is becoming increasingly difficult for platforms to ignore.

Google’s policies prohibit reviews from people who did not have a legitimate experience with a business, and many of the reviews targeting Atlantic Industrial Coatings appear to fall squarely into that category. Several are openly political, some contain no actual review content, and others seem tied entirely to reactions from national news coverage rather than firsthand customer experiences.

At the same time, the situation is more nuanced than a traditional fake review campaign.

Critics would argue the company accepted a highly visible public contract tied to taxpayer money, historic preservation concerns, and a politically charged administration. Supporters counter that Google Reviews were never intended to become a public referendum on federal politics or presidential decision-making.

That’s really the issue.

Atlantic Industrial Coatings is not being judged primarily on workmanship, communication, or customer satisfaction. The company is being judged on a national controversy surrounding a project most reviewers have no direct connection to.

For contractors, that’s a troubling precedent.

Because once online review systems become vehicles for political outrage rather than legitimate customer feedback, any company attached to a controversial public project can find its reputation under attack regardless of the quality of its work — suddenly becoming one headline away from being the next target.

Watch this article as a video:

Featured Photo Credit: ZUMA Press, Inc. | Alamy


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