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What Do You Do If Your Pool Builder Abandons The Project?

Building a pool is a dream for many, but what do you do if your pool builder suddenly abandons your pool construction project?

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What Do You Do If Your Pool Builder Abandons The Project?

Building a pool is often a homeowner’s dream, promising relaxation, recreation, and enhanced property value. While the process of building a pool can come with various hurdles that prolong the process longer than some homeowners would like, most builders are reputable enough to see the project through to its fruition. However, what happens when the dream of building a pool turns into a nightmare, and the pool builder abandons the project halfway through? This worst-case scenario can inflict both emotional distress and financial strain on homeowners.

Worst Case Scenario: When a Pool Builder Abandons The Project Entirely

When a pool builder abandons a project, homeowners are left with a gaping hole in their yard and an even greater hole in their hearts. The excitement of transforming their property turns into frustration, disappointment, and even anger as they face the daunting task of either picking up the pieces themselves or finding a new builder to finish the job. The emotional toll of unfulfilled promises and dashed hopes can be absolutely overwhelming.

Financially, the situation is equally distressing. Homeowners often take out loans to fund their pool construction, with the expectation that the loan payments will be justified by the completed project. When the builder abandons the project, homeowners are left with loan payments and little to show for it. They are essentially paying for something they don’t have and can’t use.

Exploitative Practices: Collecting Incomplete Project Payments

Unfortunately, there are instances where unscrupulous pool builders take advantage of payment milestones to their benefit, often at the expense of homeowners. One concerning practice in some states is contractors collecting significant portions of the project cost, sometimes up to 90%, before the milestones are genuinely completed. This practice raises concerns about transparency, quality, and homeowner protection where consumers can find themselves in a vulnerable position, as they’ve handed over a substantial amount of money without receiving the promised results.

This approach can lead to various issues:

  1. Lack of Incentive: When a large portion of the payment is collected upfront, the builder might lose motivation to complete the project efficiently and to high standards.
  2. Low Accountability: Builders might be less responsive to homeowner concerns and requests once they have received the majority of the payment.
  3. Quality Compromises: With most of the funds already collected, some builders might cut corners or use subpar materials, negatively impacting the final quality of the pool.
  4. Limited Recourse: Homeowners have less leverage to enforce completion when they’ve already paid the bulk of the project cost.
Pool construction payments should be link to completing specific milestones of construction.

The Purpose of Payment Milestones

Good pool companies understand that transparency in payment milestones is essential for building trust, fostering positive client relationships, and ensuring the successful completion of projects. Transparent payment practices create an environment where both parties—homeowners and pool builders—can work collaboratively towards a shared goal. By clearly communicating the connection between completed work and payments, reputable pool companies demonstrate their commitment to fairness, accountability, and quality.

Best Practices for Transparent Payment Milestones:

  1. Detailed Contracts: Reputable pool companies provide comprehensive contracts that outline the project scope, payment schedule, and milestones. These contracts specify the work to be completed at each stage and the corresponding payment amount, ensuring that both parties have a clear understanding of expectations.
  2. Progress-Based Payments: Transparent companies tie payment milestones to specific stages of project completion. Payments are made when certain tangible milestones are achieved, such as excavation, plumbing, structural work, and finishing touches. This approach ensures that clients see the progress being made and that payments accurately reflect the work completed.
  3. Open Communication: Regular communication between the pool company and homeowners is key. Transparent companies provide updates on project progress, notify homeowners about upcoming milestones, and address any concerns promptly. This proactive approach builds trust and keeps clients informed throughout the construction process.
  4. Inspections and Approvals: Before each payment is due, reputable pool companies encourage homeowners to inspect the completed work and provide their approval. This step ensures that the completed work aligns with the agreed-upon quality standards before any funds are disbursed.
  5. Flexible Payment Options: Good pool companies may offer flexibility in payment options, allowing homeowners to choose between different methods or breaking down larger payments into smaller installments. This approach accommodates the financial preferences of clients while maintaining transparency.
  6. Retained Funds for Completion: To incentivize the completion of the project and ensure homeowner satisfaction, some companies may retain a percentage of the final payment until after a warranty period. This provides assurance that any post-construction issues will be promptly addressed.

Payment milestones in construction projects serve several important purposes:

  1. Fair Compensation: Payment milestones ensure that contractors and subcontractors are compensated for the work they complete. It provides a predictable cash flow for all parties involved.
  2. Motivation for Progress: Structured payment milestones incentivize builders to make consistent progress. Knowing that their compensation is tied to completing specific tasks encourages builders to meet deadlines and fulfill project commitments.
  3. Quality Control: By tying payments to completed work, homeowners can assess the quality of each stage before making further payments. This incentivizes builders to maintain high standards throughout the project.

Protecting Homeowners: Best Practices for Payment Milestones

To prevent falling victim to exploitative payment practices, homeowners should follow these best practices:

  1. Detailed Contract: Have a clear and comprehensive contract that outlines payment milestones, project scope, timelines, and quality standards.
  2. Tied to Progress: Link payments to completed project milestones, not just based on time. This ensures that payments reflect tangible progress made.
  3. Retain a Percentage: Consider retaining a portion of the total payment until the project is fully completed and meets your satisfaction.
  4. Inspections and Approvals: Regularly inspect completed work and ensure it meets the agreed-upon quality standards before making payments.
  5. Holdback for Warranty Period: Consider holding back a portion of the payment until after a warranty period to ensure any issues that arise are addressed promptly.

Mechanics Liens: A Double-Edged Sword

Pool builders, like other construction professionals, may use a mechanics lien to protect their financial interests and ensure they are compensated for the work they have performed or the materials they have supplied. Mechanics liens are legal claims that contractors, subcontractors, suppliers, and other parties involved in a construction project can file against a property while working on the pool.

Some builders however can resort to using a mechanics lien as additional leverage. This adds an extra layer of complexity to an already distressing situation. Homeowners could find themselves facing potential legal battles to remove the liens, even though they have already paid the original builder. The lien process can potentially jeopardize the homeowner’s credit and property ownership. Before beginning a pool construction project it’s important to discuss this with the builder and learn how, when, and if a mechanics lien will be employed during any aspect of the project.

Abandoned Project: Can They Lien Your Home?

The question of whether a builder can place a mechanics lien on a homeowner’s property even if project milestones are incomplete depends on the jurisdiction and the specific terms outlined in the construction contract. Some states allow mechanics liens for incomplete work, while others require the work to be substantially complete before a lien can be filed. In many cases, a mechanics lien can be filed if the builder hasn’t paid subcontractors or suppliers, regardless of the project’s completion status.

Picking Up the Pieces: DIY or Hire Another Builder?

When faced with an abandoned pool project, homeowners have two main options: take matters into their own hands or hire a new builder to finish the job. Both options have their challenges and considerations.

  1. DIY Approach: Some homeowners might choose to take control and finish the pool themselves. This can save costs but requires a strong understanding of pool construction, necessary permits, and access to skilled subcontractors. It’s crucial to assess whether you have the time, skills, and resources to manage such a project effectively.
  2. Hiring Another Builder: Bringing in a new builder can provide relief, but it’s essential to thoroughly research and vet potential candidates. Check references, read reviews, and ensure the new builder has a solid track record of completing projects on time and within budget.

Prevention and Action: Safeguarding Your Investment

Preventing a pool construction nightmare begins with due diligence:

  • Thorough Research: Research potential builders extensively. Verify that your builder is a state-licensed contractor. Most state licensing boards have a web portal consumers can use. For instance, in the state of California, consumers can look up a contractor’s license status online.
  • Reviews: Check online reviews but don’t make a hiring decision based on this alone. Some review platforms can be manipulated by bots or fake accounts. Ask for references and check them out to verify the builder performed the work to the client’s satisfaction. You can also ask for a “pool tour” of completed projects to assess the quality of their work.
  • Detailed Contracts: Have a detailed contract that outlines project milestones, payment schedules, and dispute resolution mechanisms. This can provide legal protection if issues arise.
  • Regular Inspections: Regularly inspect the progress of the project to ensure it aligns with the agreed-upon timeline and quality standards.
  • Payment Monitoring: Keep track of payments to ensure the builder is paying subcontractors and suppliers as agreed upon.

Dealing with Abandonment: Steps to Take

If a builder abandons the project, homeowners should consider these steps:

  1. Documentation: Document the state of the project, any communication with the builder, and any payments made.
  2. Consult an Attorney: Seek legal advice from an attorney specializing in construction law to understand your rights and options.
  3. Negotiation: Attempt to negotiate with the builder to reach a resolution. Legal action should be a last resort due to its time-consuming and costly nature.
  4. Notify Subcontractors: If possible, notify subcontractors and suppliers that you will be handling payments directly to prevent mechanics liens.
  5. Assess Next Steps: Decide whether you’re equipped to finish the project yourself or if hiring a new builder is the best course of action.
  6. Notify Relevant Authorities: Homeowners and contractors can consider notifying state contractors boards, consumer protection agencies, and attorney general’s offices about the situation. These entities often oversee construction practices and can provide guidance or assistance in resolving disputes.
  7. Contact Consumer Protection Organizations: Reporting the issue to consumer protection organizations, such as the Better Business Bureau, can help raise awareness about the situation and potentially mediate a resolution between parties.

At the end of the day, a builder abandoning a pool construction project is the absolute worst-case scenario. If faced with abandonment, homeowners must make informed decisions, consult professionals, and weigh the pros and cons of finishing the project themselves or hiring a new pool builder. Through careful planning and proactive steps, homeowners can avoid the pitfalls of pool construction nightmares and safeguard their investment.

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Pool News coverage brought to you by Pool Magazine's own Marcus Packer. Marcus Packer is a 20 year pool industry veteran pool builder and pool service technician. In addition to being a swimming pool professional, Marcus has been a writer and long time contributor for Newsweek Magazine's home improvement section and more recently for Florida Travel + Life. Have a story idea or tip you'd like to share with Pool Magazine? Email [email protected] your story idea.

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Tech Company Fills Dangerous Abandoned Pool After Safety Concerns Raised By Industry Expert

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Tech Company Fills Dangerous Abandoned Pool After Safety Concerns Raised By Industry Expert

A neglected swimming pool sitting on property owned by Micron Technology has finally been filled in nearly three years after the company purchased the site — ending a situation that neighbors and pool safety professionals had warned posed serious risks.

According to recent reports, construction crews this week demolished the boarded-up home on Henry Clay Boulevard in Clay, New York, and filled the abandoned in-ground swimming pool with gravel after months of concerns over stagnant water, mosquitoes, and public safety hazards.

The property had remained vacant since Micron purchased it in August 2023 as part of the company’s massive semiconductor expansion project in Central New York.

A Dangerous Situation Drawing Attention

For pool industry professionals, the story highlights a recurring issue involving abandoned residential pools and the liabilities they can quickly create when properties sit unattended for extended periods.

“You have an unoccupied property that has a potential dangerous condition,” said Wendy Purser of the Pool & Hot Tub Alliance in comments to Syracuse.com last month.

Neighbors reportedly complained the pool had become filled with stagnant water and leaves while remaining openly accessible for months. Concerns ranged from accidental drownings to mosquito infestations and waterborne health issues.

Under New York state building codes, residential swimming pools are required to be maintained in a “clean and sanitary condition.” Local regulations in the Town of Clay reportedly go even further, requiring abandoned pools to be filled to ground level and reported to the town codes office.

The abandoned pool can easily be seen in this Google Earth satellite image of the property.
The abandoned pool can easily be seen in this Google Earth satellite image of the property.

Town Officials Step In

According to the report, town officials were initially unaware of the condition of the property until contacted by reporters in April. Following an inspection, the town secured the property by locking the gate surrounding the pool area.

The situation also drew the attention of local health officials. Onondaga County had reportedly planned mosquito treatment measures for the stagnant water after concerns emerged over disease-carrying insects breeding in the pool.

Two weeks after the issue became public, a spokesperson for Micron stated that demolition and pool removal had already been planned as part of the company’s broader redevelopment work.

What Is Micron Building in New York?

Micron reportedly paid $500,000 for the property, which will ultimately be used to support underground infrastructure connected to the company’s planned semiconductor manufacturing campus.

While many outside the tech industry may not recognize the name, Micron Technology is one of the largest semiconductor manufacturers in the United States. The company produces memory and storage chips used in everything from smartphones and laptops to AI systems, cloud computing infrastructure, vehicles, and advanced electronics.

Its planned New York expansion has been described as a semiconductor “megafab” project that could eventually total roughly $100 billion in investment. The Clay development north of Syracuse is expected to create thousands of jobs while dramatically expanding domestic chip manufacturing capacity in the United States.

The first fabrication facility is currently expected to come online later this decade after delays pushed back earlier timelines. Micron has indicated the broader campus could eventually include four separate chipmaking plants.

Why Abandoned Pools Become a Serious Liability

While the scale of the development may be enormous, the abandoned pool became an example of how quickly neglected aquatic environments can become liabilities — particularly when ownership changes hands and residential properties sit dormant.

For pool professionals, the story reinforces an issue the industry has long emphasized: an unused swimming pool still requires active maintenance, monitoring, and secure barriers regardless of whether the property is occupied.

Standing water in abandoned pools can rapidly become breeding grounds for mosquitoes, algae, bacteria, and other contaminants. At the same time, unsecured pools remain one of the most serious accidental drowning risks for children.

Industry experts frequently point out that even pools awaiting demolition or redevelopment must still comply with local safety and sanitation requirements.

Ultimately, crews resolved the situation by removing the pool entirely — bringing an end to a problem that had drawn increasing scrutiny from neighbors, health officials, and pool safety advocates alike.

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POOLCORP Welcomes John Watwood as President and Chief Executive Officer

Seasoned distribution leader to drive POOLCORP’s next chapter of growth, deepening commitment to customers and supply partners

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COVINGTON, LA., May 14, 2026 — POOLCORP, the world’s largest wholesale distributor of swimming pool and outdoor living products, recently announced the appointment of John Watwood as President and Chief Executive Officer.

Watwood joined the company in January 2026 as Executive Vice President and has quickly made an impact after spending much of his time in POOLCORP sales centers, meeting with customers, engaging with suppliers, and aligning closely with teams across the business. With extensive leadership experience in industrial and specialty distribution, Watwood brings a deep understanding of how to build high-performing teams, strengthen customer connections, and create long-term value in the industry.

Prior to joining POOLCORP, Watwood served as Senior Vice President of Sales and Operations at Motion Industries, a leading distributor of industrial parts and value-added solutions and a subsidiary of Genuine Parts Company. During his career, he has led large-scale sales and operations organizations focused on customer growth, supply chain excellence, and market expansion.

“John has gained the trust of our employees, customers, and suppliers in a very short period of time,” said Kenny St. Romain, Senior Vice President at POOLCORP. “He understands distribution at its core, but more importantly, he understands the value of relationships and the local support that our customers need. Our field teams have seen firsthand his commitment to listening, supporting our customers, and helping us continue to evolve our already successful service model. There’s real excitement across the organization about where we’re headed under John’s leadership.”

Watwood’s appointment marks the next chapter for POOLCORP as the company continues to invest in customer-focused solutions, sales and service excellence, operational capabilities, and technology-enabled experiences designed to help industry professionals grow and operate more efficiently.

“I’m incredibly honored to lead POOLCORP in an industry built on lasting partnerships, trust, and service,” said Watwood. “What has stood out to me most over the last several months is the passion of our people and the strength of our relationships. I am excited to build upon our incredible legacy and look forward to strengthening our support for the industry by deepening our customer and supplier relationships, and continuing to invest in the people, capabilities, and execution that make POOLCORP the best and most value-driven distribution partner.”

About Pool Corporation

POOLCORP is the world’s largest wholesale distributor of swimming pool and related outdoor living products. The Company operates approximately 455 sales centers in North America, Europe, and Australia, through which it distributes more than 200,000 products to roughly 125,000 wholesale customers, including pool builders, retail stores, and service professionals. For more information, please visit www.poolcorp.com.

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When Pool Projects Become Political – Trump’s Pool Contractor Got Review Bombed

Political controversy surrounding the Lincoln Memorial Reflecting Pool put a pool contractor at the center of a national backlash.

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There are pool projects, and then there are projects that stop being about pools altogether.

The resurfacing of the Lincoln Memorial Reflecting Pool has become one of the most politically charged aquatic construction stories in recent memory, dragging a relatively unknown contractor, Atlantic Industrial Coatings, directly into the center of a national media firestorm. What might otherwise have been viewed as a complex waterproofing and restoration project is now being debated across cable news, social media, mainstream newspapers, and Google Reviews by people who have never hired the company, worked with the company, or, in many cases, likely even heard of the company before last week.

As the controversy intensified following reporting by The New York Times and other national media outlets, Atlantic Industrial Coatings’ Google Business profile was inundated with one-star reviews from non-customers condemning the company over the project, the politics surrounding it, and the reported ballooning cost of the renovation itself.

Some reviewers accused the company of “destroying” a national monument. Others referenced the project’s no-bid contract status, allegations of favoritism, and ties between the contractor and President Donald Trump. Several reviews contained no written explanation whatsoever, simply dropping the company’s rating lower with anonymous one-star hits.

For contractors in the pool and aquatic construction industry, the situation raises a difficult question:

What happens when taking on a nationally visible project turns your business into collateral damage in a political war you never intended to participate in?

Public Outrage vs Legitimate Reviews

Review bombing is hardly new. Restaurants, hotels, brands, entertainers, and public figures have all experienced it at one time or another. But the reflecting pool controversy highlights how vulnerable contractors can be when political outrage spills into business platforms that were originally intended to measure customer satisfaction.

Atlantic Industrial Coatings currently sits with a devastatingly low Google rating following a flood of politically motivated reviews. Many of the posts appear to come from individuals who were never customers and never interacted with the company in any traditional business capacity.

That distinction is important.

Google reviews were originally designed to help consumers evaluate legitimate customer experiences. Did the contractor show up? Was the workmanship good? Did the company honor its warranty? Was communication professional? Those are the kinds of things reviews are supposed to reflect.

Instead, Atlantic Industrial Coatings is being judged by people reacting to headlines, politics, presidential associations, and media narratives surrounding the reflecting pool restoration.

To those in the trade reading this, that may feel deeply unfair.

A company can spend years building its reputation one project at a time only to watch its online presence get torched in a matter of days because of a politically radioactive contract.

At the same time, there is another side to this discussion that cannot simply be dismissed.

Critics Are Not Inventing the Controversy

To be clear, the backlash here did not emerge out of thin air.

The core issue driving public outrage is not merely the coating color or aesthetic concerns surrounding the reflecting pool. The controversy centers on allegations reported by major national media outlets that a renovation originally discussed publicly as a roughly $1.8 million repair project reportedly ballooned into $13.1 million without a competitive bidding process.

That scrutiny intensified even further after preservation groups filed suit attempting to stop the project altogether, arguing the Trump administration bypassed historic review procedures and oversight protections surrounding one of Washington’s most iconic landmarks.

Critics argue that a taxpayer-funded restoration project tied to the Lincoln Memorial deserves intense public scrutiny, especially if normal procurement channels and preservation reviews were circumvented.

Those are legitimate public-interest questions.

It’s also true that Atlantic Industrial Coatings had never previously held a federal contract before being awarded the reflecting pool project, further fueling criticism surrounding the administration’s selection of the company. At the same time, President Trump publicly described the contractor as “a guy who’s unbelievable at doing swimming pools” who had worked on projects connected to his properties.

Industry experts have also raised legitimate technical concerns about the renovation itself. Tim Auerhahn, chairman of The Aquatic Council, told The New York Times that the reflecting pool’s longstanding algae and filtration issues would not simply disappear because the basin was coated blue, stating plainly, “Painting is not going to solve that problem.”

It is not unreasonable for journalists, watchdog groups, preservation advocates, or even members of the pool industry itself to question how a federal project increased in scope and cost so dramatically, or whether the work being performed fully addresses the reflecting pool’s underlying structural and mechanical problems.

The problem is that public scrutiny surrounding a project can quickly become public punishment of the contractor itself.

And those are not necessarily the same thing.

Critics are sounding off because of a $13.1 million dollar no-bid contract awarded to restore the Lincoln Memorial Reflecting pool.
Critics are sounding off because of a $13.1 million dollar no-bid contract awarded to restore the Lincoln Memorial Reflecting pool. Photo Credit – Erik Cox Photography

Contractors Rarely Control the Politics Around a Job

One of the realities of working in construction, especially at the commercial or municipal level, is that contractors often inherit political baggage they did not create.

A contractor may bid or accept work based on technical specifications, project scope, deadlines, and compensation. They are not necessarily the architects of procurement policy, government oversight, or political messaging surrounding the project.

If the reports are accurate that Atlantic Industrial Coatings was brought in under accelerated timelines for a nationally scrutinized restoration effort, they may simply have been the company willing and capable of executing the work under extraordinary pressure.

That distinction is important because the online reaction increasingly treats the contractor as though they were personally responsible for every political decision tied to the project.

For contractors watching this unfold, the message is unsettling.

Take on a politically sensitive project and your business may become permanently associated with national controversy whether you intended that or not.

“Trump’s Pool Guy” and the Optics Problem

The optics surrounding the project became even more combustible once national reporting began characterizing Atlantic Industrial Coatings as connected to Trump properties and previous work involving the president’s golf clubs.

Fair or unfair, that framing changed the narrative instantly.

The company was no longer simply a contractor restoring a reflecting basin. It became, in the public imagination, “Trump’s pool contractor.” In today’s hyper-polarized climate, that label alone was enough to trigger backlash regardless of the technical merits of the work itself.

For some people, the project immediately became symbolic of broader grievances involving politics, government spending, favoritism, and executive power.

Once that happened, Atlantic Industrial Coatings was no longer operating inside the normal rules of reputation management.

They became a proxy target.

Is Google Responsible for Fixing This?

That question is becoming increasingly difficult for platforms to ignore.

Google’s policies prohibit reviews from people who did not have a legitimate experience with a business, and many of the reviews targeting Atlantic Industrial Coatings appear to fall squarely into that category. Several are openly political, some contain no actual review content, and others seem tied entirely to reactions from national news coverage rather than firsthand customer experiences.

At the same time, the situation is more nuanced than a traditional fake review campaign.

Critics would argue the company accepted a highly visible public contract tied to taxpayer money, historic preservation concerns, and a politically charged administration. Supporters counter that Google Reviews were never intended to become a public referendum on federal politics or presidential decision-making.

That’s really the issue.

Atlantic Industrial Coatings is not being judged primarily on workmanship, communication, or customer satisfaction. The company is being judged on a national controversy surrounding a project most reviewers have no direct connection to.

For contractors, that’s a troubling precedent.

Because once online review systems become vehicles for political outrage rather than legitimate customer feedback, any company attached to a controversial public project can find its reputation under attack regardless of the quality of its work — suddenly becoming one headline away from being the next target.

Watch this article as a video:

Featured Photo Credit: ZUMA Press, Inc. | Alamy


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