Connect with us

PREMIUM SPONSORS

Features

A New Era at POOLCORP: John Watwood Focuses on Customers and the Fundamentals

Published

on

A New Era at POOLCORP: John Watwood Focuses on Customers and the Fundamentals

For John Watwood, taking the helm of POOLCORP represents something of a full-circle moment.

More than two decades before becoming President and CEO of the world’s largest distributor of swimming pool supplies, equipment and related outdoor living products, Watwood was learning the business from the ground up as a young participant in POOLCORP’s Manager in Training program.

“Right out of college, POOLCORP was my first career move,” Watwood told Pool Magazine. “I came in as an MIT. I was young. Loved the industry.”

His career would eventually take him outside the pool industry and into the bearing, power transmission and fluid power sector, but Watwood continued following both POOLCORP and the industry he had left behind.

“I always kept up with it. I always kept up with POOLCORP and what they were doing and where they were going, because I just thought it was such a unique industry, and it just kind of fit who I really was.”

One piece of advice from his first stint with the company proved particularly prophetic.

“My boss at that time, a guy named Bill Adams, who’s still with us, he told me, ‘Once you’re in the pool industry, you never get out,’” Watwood recalled. “And I guess that ended up coming true after 20-plus years, and I found my way back.”

From Management Trainee to CEO

Watwood certainly wasn’t thinking about eventually running the company during those early days. Asked whether becoming CEO had ever crossed his mind while participating in the MIT program, his answer was immediate.

“No. At that point, I think I was just trying to make sure I got to work on time,” he said.

The experience nevertheless left a lasting impression. Watwood spent roughly 90 days working in the warehouse, learning products and becoming familiar with the nuts and bolts of the distribution business.

“There are still a lot of part numbers that stuck with me from that original stint to this very day that I can easily rattle off,” he said. “Somebody comes in, they’re asking for a two-inch 90 slip. Man, I know exactly what that is and where to go.”

Decades later, Watwood returned to a dramatically larger organization and an industry facing a very different set of circumstances.

He stepped into POOLCORP’s top leadership position following several difficult years for the pool industry. Elevated interest rates, reduced housing turnover and a slowdown in new pool construction have placed pressure on builders and the broader supply chain, while the large installed base of existing pools has made service, repair and renovation increasingly important areas of the market.

Watwood doesn’t minimize those headwinds.

“We’ve got some challenges here for sure in the industry, and we’ve got some things we’ve got get better at POOLCORP for sure,” he said. “But overall it’s been great.”

Rather than arriving with a sweeping transformation plan, Watwood said his first months have largely been spent listening.

“My focus is to listen more than I talk,” he said. “I spend a lot of time in the field with our teams, at our sales centers, on calls with customers.”

Those conversations have centered on understanding what POOLCORP already does well, but perhaps more importantly, identifying where customers encounter friction.

“There’s just nothing you can do to replicate being in front of a customer and just listening to what their pain points are and what they need from us,” Watwood said.

That connectivity, he said, won’t simply be part of an introductory listening tour.

“The organization just has to be super connected to the industry, to our customers, to our employees, so we’re really listening to what they need us to be and where we need to go.”

Moving Beyond the Supplier Relationship

For a company whose scale has long been one of its defining competitive advantages, Watwood sees operational execution as a strength POOLCORP needs to preserve.

“We’re really good at the hard stuff,” he said, “when it comes to the operations, the four walls, POOLCORP’s really good at that, and has been for many years.”

But being an effective distributor is only part of what Watwood believes customers will require from POOLCORP moving forward.

“Can we be a better partner to the industry and the businesses out there? Of course we can,” he said. “Not just being a supplier, but being a business partner is just critical to the success of POOLCORP now and in the future.”

That distinction runs throughout Watwood’s strategy.

When considering what success should look like over the next 12 to 24 months, he isn’t pointing toward one massive initiative designed to reinvent the company. Instead, he describes himself as a “fundamentals guy,” with an emphasis on sales excellence, pricing and supply chain, operational execution and strategic M&A.

“I don’t think there’s any big super transformational thing POOLCORP needs to do here,” Watwood said.

From the customer’s perspective, however, he identified several straightforward benchmarks.

“We’ve got to be easier to do business with,” he said. “We need to find new ways to help them grow their business, not just supply them, and we have to continue to build trust with them.”

Reliability remains central to that equation.

“If they need something from us, they have to know it’s there. They’ve got to know we can get it to them and get it out the door quickly because time is money in this industry.”

Finding Opportunity in a Difficult Market

Exactly where those opportunities lie varies considerably across POOLCORP’s customer base.

New construction remains the most obvious trouble spot.

“That’s been the most challenged,” Watwood said. “It’s been a really tough environment for the last few years. Higher rates, less housing turnover. We all know the reasons why. It’s really slowed down new pool starts.”

The issue, from Watwood’s perspective, is larger than any single manufacturer, distributor or builder can solve independently. Getting the middle-market consumer back into the market will require cooperation throughout the industry.

“I think it’s gonna take a collective effort of all of us, supplier, distributor, dealer, builder, to really talk about what we can do and what we can impact,” Watwood said.

Those discussions are already happening. Watwood said conversations with large pool builders have focused on how POOLCORP can become a better partner and help move more pools, including addressing costs that may be keeping middle-market consumers on the sidelines.

Service and retail present a considerably different picture.

“Service and retail, that’s probably the most near-term opportunity I see,” he said. “There’s millions of pools already out there, already in the ground. The repair and remodel business has been pretty strong for us. The service business remains strong as well.”

For those businesses, Watwood sees opportunities for POOLCORP to expand its programs for chemicals and construction building materials while finding additional ways to help customers become more sustainable and profitable.

“We’ve got lead generation and joint marketing programs, really being linked up on the supply chain side,” he said. “That’s what everybody’s looking for as a partner right now, and they should be.”

Still, Watwood makes no secret of the fact that a healthier new construction market would benefit virtually every corner of the pool and outdoor living sector.

“We all wish the industry would be a little more robust, right?” he said. “It would really help us out if we could get that new pool construction 20, 30% more than what it is right now.”

New pools built today eventually become tomorrow’s service, repair and renovation customers, making construction an important feeder for the industry’s long-term installed base.

When that rebound arrives, however, remains difficult to predict.

“I honestly don’t have a crystal ball to say when the market is going to turn yet,” said Watwood.

Helping Pool Professionals Grow

Against that backdrop, Watwood believes POOLCORP’s responsibility extends beyond keeping products on the shelves.

He pointed to the company’s Retail Summit as one example of how POOLCORP can help dealers improve their businesses rather than simply sell them more inventory.

“We bring dealers in, we teach them how to run a more profitable business, how to merchandise better, how to think about their season differently,” Watwood said. “That’s us, really investing in their success, not just moving product.”

Technology represents another component of that strategy.

Watwood highlighted Pool360, which gives customers visibility into POOLCORP’s broader distribution network and the ability to check inventory beyond their local sales center.

“It’s not just an ordering tool,” he said. “It gives dealers visibility into our entire network so they can access inventory, manage their business, serve their own customers better than they could by just working off the local supply.”

Product training and marketing support also factor into the equation. Watwood said POOLCORP wants customers to have the knowledge needed to confidently sell and install new products while helping them compete more effectively in their local markets.

The objective is to identify the particular challenges confronting each type of customer rather than treating every business the same.

“It doesn’t matter if it’s retail or service or builder,” Watwood said. “They all have, as we were saying earlier, different friction points there that they’re trying to work through and we typically have a way to help them work through that.”

POOLCORP intends to continue refining the platform and reducing what Watwood described as user experience friction. At the same time, he stressed that some of the company’s most important improvements may be considerably less visible.

“How easy is it to place an order? How fast somebody gets an answer when they call in? How simple it is to check pricing or account information? How do we remain consistent in those areas?” he said.

“None of that’s flashy, but when it comes to distribution, the basics matter. The foundations matter. That’s the stuff that builds trust over time.”

Ultimately, Watwood said, customers want consistency. Technology can help create that experience, but Watwood’s view of distribution remains decidedly grounded in fundamentals.

“You got to be in the right areas. You got to have the right product in those areas. You got to have knowledgeable people working the counters, and just build upon those relationships.”

Authenticity, Transparency and Listening

Watwood’s approach to leadership follows a similar philosophy.

Among the first messages he delivered internally was the importance of authenticity.

“You’ve got to be authentic,” he said. “Who you are is who you are, and you can’t act one way towards one person and another way towards another person.”

Closely connected to that is transparency, something Watwood believes becomes increasingly important as both POOLCORP and its customers adjust to changes in the marketplace.

“The industry’s changing, we’re changing, customers are changing,” he said. “We need to be open and honest about what those changes are, where we’re going, and what we need to do to get there.”

That also means being willing to question practices simply because they’ve worked historically.

“Whatever we’ve done in the past for 20 years, maybe that’s not what we do moving forward.”

Watwood has asked the company’s executive leadership team to encourage that transparency internally, and he wants the same candor from POOLCORP’s customers.

In fact, some of the conversations he values most are with companies that don’t currently do much business with POOLCORP.

“I go and visit customers that don’t buy a lot from us because I learn a lot about the reasons why,” he said. “Probably I learn as much from those customers as I would any customer that does buy more volume from us.”

It’s an approach that requires hearing criticism as readily as praise.

“If we made some missteps in the past, I need to know those things,” Watwood said.

For an executive whose career with POOLCORP began at the warehouse level, that willingness to listen may ultimately define his tenure more than any individual initiative.

His message to builders, service professionals, retailers and dealers is that POOLCORP ultimately has to prove its value by adapting to what its customers need.

“POOLCORP is their business. It’s their company,” Watwood said. “This is a business that needs to adjust to be what they need it to be, and that’s being a true business partner.”

There are areas where POOLCORP already excels, he acknowledged, and others where the company has work ahead.

“But at the end of the day, if we don’t meet the customer’s needs, how and where they need to be met, then what’s our value proposition?”

For Watwood, the path forward comes back to the same principle that has shaped his first months in the job.

“We’re going to continue to listen. We’re going to continue to adjust and adapt,” he said. “And I think you’ll see a POOLCORP that gets even better as we move into the future.”

Ready to take a deeper dive?

Listen to our entire conversation with John Watwood, President and CEO of POOLCORP on the Pool Magazine Podcast.

4.8/5 - (33 votes)

Joe Trusty

Editor in Chief of Pool Magazine - Joe Trusty is also CEO of PoolMarketing.com, the leading digital agency for the pool industry. An internet entrepreneur, software developer, author, and marketing professional with a long history in the pool industry. Joe oversees the writing and creative staff at Pool Magazine.

To contact Joe Trusty email [email protected] or call (916) 467-9118 during normal business hours. For submissions, please send your message to [email protected]

Pool News

Pool Filter Explosion Leaves Service Technician With Serious Facial Injuries

Published

on

Pool Filter Explosion Leaves Service Technician With Serious Facial Injuries

A pool service technician in Charlotte County, Florida, suffered multiple facial fractures when a pressurized pool filter lid blew off and struck him in the face. Weslee Blakeslee spent two nights in the hospital after the Nov. 4 incident.

Blakeslee told the station he was working on a pool filter when pressure built rapidly. A lid came off, cutting his cheek and knocking him to the ground. Nearly a week later, the swelling had gone down, but he said the left side of his face was still numb, making it difficult to brush his teeth. Even wearing glasses put pressure on his injured nose.

“This was just a regular Wednesday, and it could have been so much worse,” Blakeslee told Gulf Coast News, which originally broke the story.

A GoFundMe co-organized by his wife, Ana Blakeslee, says he was transferred to a hospital in Fort Myers for specialist evaluation. The family’s account describes nine fractures in his face, including his jaw, cheek, nose, and bones surrounding his eye.

Pool filter failures have caused deaths and serious injuries in the past

Blakeslee acknowledged how fortunate he was that his injuries weren’t far worse, and is currently recovering at home. Other pool workers have died in similar incidents. In June 2023, a worker opening a residential pool in Sandy, Utah, was killed when a filter lid blew off and struck him in the face. The investigation summary says it remains unclear what he was doing when the lid separated.

In December 2012, a filter housing lid struck a worker in the head at a residential pool, causing facial fractures and putting him in the hospital for two weeks. OSHA’s accident summary noted deformation on the ring clamp that secured the lid. Investigators reported that the bolt holding the clamp together appeared to have pulled free under excessive pressure.

A similar injury happened to a Florida homeowner. In a 2020 investigation, Tampa Bay’s WFTS reported that David Shimkus had just finished cleaning his pool filter in Belleair Bluffs when the metal top blew off and struck him in the forehead. He told the station he was still dealing with daily pain from the injury about a year later.

For service crews, the clamp on a split-tank filter is a pressure-retaining component. The ANSI/APSP/ICC standard for above-ground and on-ground residential pools addresses that hazard directly. It calls for perimeter-clamped filter tanks to release air pressure gradually before the clamp disengages the tank halves. The Florida incident leaves an open question about which component failed. The earlier cases show how serious the consequences can be when a lid separates.

5/5 - (8 votes)

Continue Reading

Pool Builder

Historic Rain in Florida Takes Toll on Pool Job Sites

Published

on

Historic Rain in Florida Takes Toll on Pool Job Sites

BREVARD COUNTY, FL — For swimming pool builders along Florida’s Space Coast, Monday, November 2, was anything but business as usual. An extraordinary rainfall event inundated portions of Brevard County, flooding neighborhoods, closing roads and turning active swimming pool construction sites into muddy reservoirs.

According to The Washington Post, portions of Florida’s Space Coast received as much as 28 inches of rain in approximately 36 hours, equivalent to nearly half the region’s typical annual rainfall. The relentless downpours overwhelmed drainage systems, flooded residential neighborhoods and brought construction activity to a standstill.

In some of the hardest-hit communities, nearly two feet of rain fell as a slow-moving weather system repeatedly delivered heavy downpours across the region. The National Weather Service characterized rainfall in portions of southern Brevard County as a 1-in-1,000-year event, a statistical designation indicating a 0.1% probability of rainfall of that magnitude occurring in any given year.

By Tuesday, November 3, the storm had claimed at least two lives. Joshua Bennett, 34, was found dead in his truck in a flooded area of southeastern Palm Bay, while Archie Richards, 78, was discovered inside his Toyota Tacoma in a canal near his home in Malabar. Emergency crews rescued hundreds of people as rising water inundated residential neighborhoods and left vehicles stranded.

Preliminary rainfall reports showed 23.69 inches in Grant-Valkaria, 23.44 inches in Malabar and 19.75 inches in Palm Bay. The extraordinary rainfall overwhelmed drainage systems, flooded homes and brought construction activity to a standstill in affected neighborhoods.

For Jeff Jones, owner and builder at Spacefront Pool & Spa, the storm struck directly at the communities he serves. Several of his active construction projects were caught in the flooding.

From Active Construction Sites to Underwater Excavations

Before the storm, Jones’s crews had been progressing through the normal stages of swimming pool construction. Excavations had been completed, plumbing installed and, at some locations, steel reinforcement and forming were already underway.

“Today was one of those days that reminds you just how unpredictable the construction industry can be, especially here on Florida’s Space Coast,” Jones said. “Today we had multiple swimming pool construction sites flood, freshly excavated pools filling with water and surrounding soil washing back into the pools.”

For a pool builder, an open excavation represents considerably more than a hole in the ground. By the time plumbing, rebar, and forms are installed, crews have already invested substantial labor and materials into preparing the site for the next phase of construction.

Flooding at this stage can undo days of work and leave contractors facing costly repairs. But before Jones could begin assessing the damage, there were more immediate concerns.

A Builder’s First Priority: Safety

“Even with roads closed due to flooding, I made it out to our job sites to assess the situation and address immediate hazards,” Jones said. “One of my biggest concerns was the electrical equipment associated with our pumps.”

With floodwaters rising, he worked to disconnect electrical power safely and remove pumps where conditions allowed.

“Some of my pumps were a foot below water.”

The danger wasn’t limited to electrical equipment. Submerged excavations concealed steel reinforcement, unstable soil and other hazards that could pose serious risks to anyone attempting to recover materials or equipment.

Jones understood there was a point where the effort to protect a construction site just had to stop.

“You can rebuild a swimming pool. You can’t replace someone’s life.”

But the damage to his construction sites wasn’t the only thing weighing on Jones.

“What made this situation even more devastating was that some of our customers’ homes were flooding as well,” Jones said.

“As a business owner, your first instinct is to protect your work and your investment. But you quickly realize there’s a much bigger picture.”

The flooding had turned what began as a construction emergency into something far more personal, with Jones balancing the responsibility of protecting his business against the immediate needs of the families he serves.

Weeks of Recovery Ahead

With the immediate danger beginning to subside, Jones faces the difficult task of assessing what can be salvaged from his flooded construction sites.

The damage to an unfinished swimming pool can extend well beyond the water visible in an excavation. Heavy runoff carries soil, sand, and debris into the work area, potentially compromising excavation walls, displacing forms, and undermining surrounding ground. Plumbing and steel may also require inspection or repair before construction can resume.

Some projects may need little more than pumping and cleanup. Others could require extensive excavation repairs, re-forming and additional inspections. Saturated soil and elevated groundwater levels can further complicate recovery, making it necessary to evaluate site conditions before removing accumulated water.

“This is going to set us back weeks,” Jones said.

The setbacks come with additional labor costs, equipment expenses and the challenge of coordinating crews and subcontractors around work that must now be repeated. For a pool builder managing several projects at different stages of construction, those disruptions can ripple through the entire schedule.

Florida contractors are accustomed to dealing with unpredictable weather, but the magnitude of this event illustrates how even experienced builders can find themselves facing circumstances beyond their control.

Jones has spent years working in an industry where weather is an unavoidable part of the business. His experience has taught him the importance of job-site drainage, protecting equipment and preparing crews to respond when conditions improve. Yet even those precautions have their limits.

“Preparation is everything, but even the best preparation can’t prevent Florida from being Florida on a random Monday in November.”

For now, the work ahead involves assessing the damage, restoring affected construction sites, and getting projects moving again. The financial consequences have yet to be fully determined, but the delays are already a certainty.

As Jones put it, “Mother Nature doesn’t care about your construction schedule.”

Photographs courtesy of Jeff Jones, Spacefront Pool & Spa.

5/5 - (11 votes)

Continue Reading

Equipment Supplies

iGarden K Series Review: What We Learned After Months in a Customer’s Pool

Robotic pool cleaners can look impressive under controlled conditions. The more meaningful test isn’t how a cleaner performs in a demonstration environment, but how it handles real-world conditions in an actual swimming pool over time.

Leaves, dirt, pet hair, changing weather, irregular pool geometry and everyday use can expose things that simply don’t show up during a short product demonstration.

That was the idea behind Pool Magazine’s recent evaluation of the iGarden K Series robotic pool cleaner.

Rather than conduct a short-term test, we placed the K Series with pool professional Kelli Clancy, owner of Legacy Pool and Spa in Sacramento, who installed the unit in one of her customer’s pools. The homeowner used the cleaner over an extended period, while Clancy monitored its performance and gathered feedback about what worked well and where the cleaner had limitations.

The result was a practical assessment of a cordless robotic cleaner that Clancy believes could make a compelling option for homeowners buying their first robot.

A Real Backyard Instead of a Test Tank

Clancy deliberately selected a pool that would give the K Series plenty to contend with.

“I chose this particular pool for a variety of reasons,” Clancy explained. “One, I knew the customer would give me honest feedback. I knew she would try and get everything she wanted out of the cleaner and give an honest review.”

The surrounding landscape also created a good mixture of debris.

“They had small leaves, big leaves, pine trees,” Clancy said. “So it was a variety of debris I wanted to be able to know if it could pick up.”

As luck would have it, an unrelated issue had also temporarily taken the pool’s circulation system offline, leaving the water somewhat dirtier than usual when the K Series arrived. That provided another opportunity to see how the cleaner handled real debris rather than a carefully prepared demonstration.

The pool itself presented an additional challenge. It was an older freeform gunite pool with curves, varying radiuses and features that would test the cleaner’s ability to navigate something considerably more complicated than a rectangular test pool.

For Clancy, that distinction matters when evaluating robotic cleaners.

“It’s not as authentic as putting it into somebody’s pool in an everyday yard where you have, you know, squirrels, and dogs, and wind, and rain, and all these varieties of things going on,” she said of controlled product demonstrations.

Strong First Impressions

Out of the box, the K Series made a favorable impression.

“I thought it had a very sleek look,” Clancy said. “It has a great look to it, you know, very modern. It wasn’t too bulky, which I did like about it.”

More important than aesthetics was the filtration system. The cleaner includes a fine-mesh filter that fits onto the debris canister, allowing it to capture smaller material in addition to larger debris.

“I really liked that it came with that so it can catch that fine debris such as dog hair or dirt,” Clancy said.

The cordless design was another immediate positive for the homeowner. She had previously owned another robotic cleaner that required placement on a charging base. The K Series offered a simpler arrangement.

“She liked on this one you could just plug it anywhere,” Clancy said. “You didn’t have to put it on a base, and it charged within three hours. She really liked that aspect of it.”

For a homeowner who wants a cleaner without adding another permanent charging station around the pool area, that simplicity can be an attractive feature.

Cleaning the Floor, Walls and Waterline

The K Series provides operating modes for floor cleaning as well as floor-and-wall cleaning. Once operating in the latter mode, Clancy found that the robot was capable of climbing the pool walls all the way to the waterline.

“It did go up the walls and did a good job at cleaning them,” she said. “So I really liked that about it.”

That capability stood out to the homeowner because previous cleaners she had owned did not provide the same wall-cleaning performance.

“That was a feature she really enjoyed,” Clancy said.

The robot also surprised Clancy by making its way onto the pool’s tanning ledge.

“It went up onto the tanning ledge. And that was surprising to me,” she said.

What impressed her most, however, was how quickly the K Series could make a noticeable difference.

“Me personally, watching it, I thought the cleaner did really well. I found that it cleaned the pool fairly quickly, which was really nice,” Clancy said. “So then if you have a party, you can just toss that in there and know within an hour that pool’s gonna be ready to go.”

Its ability to reach the waterline added another layer of cleaning.

“It climbs all the way up to clean the tile line, so that was really nice, too, if you haven’t brushed your tile in a while and have some leaves along there this will do a great job with that,” she added.

Handling Real Backyard Debris

Ultimately, a pool cleaner needs to pick things up, and Clancy came away impressed with the K Series’ ability to collect larger debris.

She specifically pointed to the tracks and intake design at the front of the cleaner.

“I think they got right with the tracks on the front where it’s collecting the debris,” Clancy said. “Those were very grippy, and when I watch it go over a pile of leaves, it was able to pull it in easily.”

Combined with the fine-mesh filtration, that gave the cleaner the ability to contend with the mixture commonly found in residential pools, including dirt, dog hair, leaves and pine needles.

Clancy sees that versatility as increasingly important as backyard landscaping becomes more elaborate and homeowners expect robotic cleaners to handle more than one specific type of debris.

Where Pool Geometry Matters

No robotic cleaner is necessarily going to perform identically in every swimming pool, and the K Series was no exception.

The test pool presented a particularly challenging combination of freeform curves and relatively narrow steps. The K Series has a fairly wide wheelbase, and Clancy observed that it could climb some steps but had difficulty stabilizing on others.

Importantly, she believed some of that behavior was specific to the dimensions of this particular pool.

“This particular issue may not be an issue in other pools, depending on the width of the steps,” Clancy explained. The steps in the test pool were approximately 10 inches wide, and she felt even slightly wider steps could have made it considerably easier for the robot to stabilize.

The irregular curves of the older freeform pool also occasionally presented navigation challenges. Based on what she observed, Clancy believes the K Series is likely to perform at its best in more geometrically shaped pools.

That doesn’t negate its performance in the test pool. The cleaner still climbed walls, reached the tile line, accessed the tanning ledge and collected a wide range of debris. It does, however, underscore something consumers should consider with any robotic cleaner: pool shape and feature dimensions can influence performance.

An Area With Room for Improvement

The primary area Clancy would like to see improved is app connectivity when the cleaner is submerged.

“The app needs a little improvement,” she said, noting that communication with the unit became less reliable once it was underwater.

For routine operation, however, Clancy found the cleaner itself straightforward to set up and use. When asked what might distinguish the K Series for someone comparing similarly priced robotic cleaners, she immediately pointed to that simplicity.

“Easy to program,” Clancy said. “It was pretty easy to program. I think that thing took maybe five minutes tops to program completely.”

The homeowner also appreciated a decidedly low-tech feature: the retrieval hook.

“That was one thing the homeowner did love was the hook that came with the cleaner actually worked,” Clancy said. Compared with another robot the homeowner had used, retrieving the K Series from the pool was considerably easier.

It may seem like a small consideration, but usability extends beyond how well a robot cleans. Charging it, programming it, removing it from the water and emptying the debris can determine whether a homeowner actually enjoys owning the product.

A Strong Entry Point Into Robotic Cleaning

With robotic cleaners now available across a wide range of prices and feature sets, one of the biggest questions is where a particular product fits.

For Clancy, the K Series occupies an appealing position for consumers who want to move into robotic cleaning without immediately jumping to the highest-priced equipment on the market.

“I would say it’s gonna be that middle ground customer, someone who’s looking for something that’s not the cheapest but not the most expensive,” she said. “Maybe more of your entry level robotic owner.”

Ease of use strengthens that argument.

“Overall, it seemed very easy to use for anybody, even somebody who doesn’t have ever used a robot,” Clancy said.

That may ultimately be one of the K Series’ strongest selling points. Robotic cleaners have become increasingly sophisticated, but sophistication isn’t necessarily what every homeowner wants. For someone purchasing their first cordless robotic cleaner, being able to charge it, program it quickly, drop it into the pool and retrieve a canister full of debris without a steep learning curve has considerable value.

Clancy’s final assessment carries additional weight because she doesn’t automatically endorse every cleaner she encounters.

“I could see this being a cleaner that I would recommend to people,” she said. “And I don’t recommend just any cleaner. I want something that actually works because, you know, it’s not a small price tag to get a robotic.”

After months in an actual customer’s backyard, the iGarden K Series showed itself to be an approachable cordless robotic cleaner with good debris pickup, wall and waterline cleaning, straightforward programming, convenient charging and thoughtful everyday usability.

There are areas where future generations could improve, particularly app connectivity and navigation around certain freeform curves or narrow features. Those considerations are worth understanding when matching any cleaner to a particular pool.

For homeowners looking to make the jump from traditional pool cleaning equipment to their first robotic cleaner, however, the K Series offers many of the capabilities that make robots attractive in the first place without making the experience unnecessarily complicated.

Should You Buy the iGarden K Series?

Yes.

The iGarden K Series makes the most sense for someone who wants to get into robotic pool cleaning without paying a premium for features they may not need. It’s a practical entry point into the category and, based on our real-world testing, capable enough to justify the investment.

That doesn’t mean it’s the perfect cleaner for every pool. More complex pool shapes and features deserve some consideration, and buyers expecting flawless app control may want to temper their expectations. But those shortcomings weren’t significant enough to change our overall opinion of the product.

What matters is whether the K Series delivers enough cleaning capability, convenience and usability to make owning one worthwhile. We think it does.

If you’ve been considering making the jump to a cordless robotic cleaner and want a capable unit without immediately moving into the upper end of the category, the iGarden K Series earns our recommendation.

And for an entry-level robotic cleaner, getting those fundamentals right matters most.

Ready to take a deeper dive?

Listen to our entire interview with Kelli Clancy about the iGarden K Series robot on the Pool Magazine podcast.

4.8/5 - (25 votes)

Continue Reading

Read the Fall Issue of Pool Magazine

Read the Fall Edition of Pool Magazine
Add Pool Magazine on Google

See more of our coverage in your search results

Become a Member of the Pool & Hot Tub AllianceSponsored Advertisement
PHTA Mentor Program - Get Matched With a Seasoned Industry LeaderSponsored Advertisement
THE LATEST CONVERSATIONS

Pool Magazine Podcast

All episodes
We Build Professionals - Genesis - The World Has Changed, And So Have We.Sponsored Advertisement

Pool News