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Investing in a Luxury Pool & Backyard

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Investing in a Luxury Pool - Jason Brownlee & Chad Christenson

Investing in a luxury pool and backyard is high on many homeowners’ lists these days. It goes without saying that planning the right landscape and hardscape elements to go with your swimming pool is the proper way to ensure a harmonious outdoor living environment.

To get a better sense of the investment homeowners are willing to make we reached out to two industry professionals that are at the very top of their games, Jason Brownlee and Chad Christenson. The watershape designer and pool builder both work hand in hand collaborating on high-end sophisticated custom swimming pools and outdoor living projects.

The Designer – Jason Brownlee

Although considered by many to be one of the top outdoor design firms today; Brownlee’s path started out like many in the industry, working for someone else. After receiving his degree in 1998, Brownlee immediately went to work for an architectural drafting firm.

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“I was doing urban renewal and sustainable design,” said Brownlee, “It was interesting work, but I personally hated every minute of it. I was stuck in a back room and being told what to do and couldn’t really be creative. I started doing some residential work on the side and found a passion for that quickly.”

Being a high-end design consultant isn’t a typical role for someone of Brownlee’s background. Architectural drafting is very cerebral work in comparison to being a design consultant which does require an outgoing, extrovertive, and energetic personality. While the design aspect came intuitively enough, Brownlee admits that coming out of his shell enough to be able to converse with clients was definitely a learning process for him.

“To be able to read people, discover what makes them tick, what they want and why; that all helps me in determining what kind of space I’m going to create. It’s been a long process in learning how to get that out of my clients,” explained Brownlee.

The Builder – Chad Christenson

Chad Christenson on the other hand came from a background in construction. Getting his first experience while working for his uncle who was a home builder in Texas, he developed a passion for construction at a young age. After receiving a degree in Construction Science, Christenson began working for Turner Construction out of Atlanta, GA. A similar story to Brownlee, Christenson quickly decided that working for a larger firm wasn’t the ideal career path for him.

Deciding to obtain his General Contractor’s license, he returned to building homes with his uncle, this time in Destin, FL. “Shortly we realized that every single house we built had a pool and every single pool contractor we hired was a disaster,” said Christenson.

That was an aha moment for him. “Eventually, I went out on my own and started a construction firm and a pool company. I knew that if I could make the process better, even more folks would want a pool in their backyard,” said Christenson.

Relocating to Nashville, Christenson purchased a small pool company and has grown his business substantially over the years. Today, his firm Watermark Pool & Spa has built a reputation as one of the top luxury pool builders in Tennessee.

The Collaboration

The collaborative energy between Brownlee and Christenson is undeniable. “As a designer, working with someone as competent as Chad is at construction is great because it frees me up to just be creative,” said Brownlee, “I don’t have to hold back something that I think is cool because of doubts about whether or not we can pull it off from the construction side.”

For all the high-end homes in Nashville, it’s not a market traditionally known for investing in pools and spas. The two are working to change that and the perception of what building a luxury backyard should be.

The trouble that many high-end homeowners run into has more to do with conceptualizing what to do with the blank canvas that is their backyard. A fact that both Christenson and Brownlee both acknowledged. Consequently, it’s a topic that Brownlee spends time explaining to his clients when designing a custom outdoor living environment.

Custom Pool & Luxury Outdoor Living - Designer: J. Brownlee | Design - Pool Builder: Watermark Pool & Spa
Custom Pool & Luxury Outdoor Living – Designer: J. Brownlee | Design – Pool Builder: Watermark Pool & Spa

Are You Considering Investing in a Luxury Pool?

For those considering investing in a luxury pool, Brownlee poses a simple question.”If you are investing 5 to 10 million dollars on a home, and the intricacies from the interior to the cabinetry to the flooring – everything is top-notch; why stop when it comes to the pool? You didn’t go to Walmart for your cabinets so why spend the bare minimum when it comes to the backyard?” said Brownlee.

These days, homeowners in Nashville don’t appear to need much convincing to invest in a swimming pool. The market for outdoor home improvements and new pool construction is up substantially. Moreover, Brownlee and Christenson find themselves busier than ever before. Helping homeowners execute their grand vision for that investment is a process they know all too well.

Planning For Success – 3 Things To Consider

“The three things that I always look at are the house, the site, and the client,” said Brownlee. “I’m evaluating things like the architectural style and character of the home, sightlines, and other factors.”

“When evaluating the site, I’m looking at the good, the bad, and the ugly. I’m looking at what the asset limitations are and what makes the site special. There may be things we wanted to screen or disappear altogether. Where that connects with the house is important,” explained Brownlee.

“I want to meet with clients at their home and immerse myself in their world to get a feel for who they are,” said Brownlee, “It’s important to learn about their family, tastes, lifestyle, pets, everything. I want to find out what makes them tick.”

Bringing It Altogether

“Learning about the house, site, and client all come together to guide that process. Those three parts create the emotional theme for their outdoor living space and become the moral of the story or plot of a good movie,” said Brownlee.

Creating harmoniously well-designed outdoor living spaces that capture the essence of those stories is a clear differentiator. It’s what separates Brownlee from many other designers. Having an in-depth knowledge of construction is also something that fosters easier collaboration between builders.

“Jason understands the construction side. He knows what is possible but also knows how to push the envelope really hard,” said Christenson, “He’s the kind of guy that likes to find a problem and solve it with hydraulics.”

Luxury Pool & Outdoor Living Area  - Designer: J. Brownlee | Design - Pool Builder: Watermark Pool & Spa
Luxury Pool & Outdoor Living Area – Designer: J. Brownlee | Design – Pool Builder: Watermark Pool & Spa

Some of the pools and outdoor living areas that Brownlee and Christenson collaborate on together are nothing short of breathtaking. It’s the wow factor of their projects which justifies their ability to charge top dollar for their services. Quite frequently, it’s a gamble that pays off very well for homeowners as well.

Where The Math Adds Up

“Everyone from California seems to be moving to Tennessee,” said Brownlee, “this client was a $2.1 million spec home outside of Nashville in Franklin. Nice but spec – the same builder had 3 identical homes in the same sub-division.”

“We added maybe $1.2 million to the backyard to do the pool, landscape, and hardscape. He’s sitting at about $3.5 million all-in on his investment property,” said Brownlee.

A Case Study on How It Paid Off

“As Chad is getting ready to put the final touches on it, there’s a knock at the door with an offer of $7.5 million cash and the client literally doubled his entire investment based on what we did in the backyard.”

Brownlee’s story certainly is a great case-study on how investing in a luxury pool and improving the outdoor living space adds comfort and value to a home. It’s also a good barometer of how outdoor living amenities can move the needle on a high-value property.

We had a great conversation with Brownlee and Christenson that went more in-depth on investing in a luxury pool and backyard. Listen to our entire discussion on the Pool Magazine Podcast.

Mentioned on our Podcast with Jason Brownlee & Chad Christenson: Hayward, A&A Manufacturing, Pebbletec, ClearWater Tech, GENESIS

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Editor in Chief of Pool Magazine - Joe Trusty is also CEO of PoolMarketing.com, the leading digital agency for the pool industry. An internet entrepreneur, software developer, author, and marketing professional with a long history in the pool industry. Joe oversees the writing and creative staff at Pool Magazine. To contact Joe Trusty email [email protected] or call (916) 467-9118 during normal business hours. For submissions, please send your message to [email protected]

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Features

The Growing Popularity of Reinforced PVC Membrane for Repairing and Restoring Residential Pools

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Reinforced PVC membrane is a proven European solution that is rapidly picking up speed in the United States. This gorgeous, reinforced PVC membrane pool finish has the appearance of slate, marble, granite, sand and even traditional gunite. Reinforced PVC membrane is rapidly growing in popularity among pool professionals for renovating residential pools. Here is what pool builders and pool renovators need to know about this trending material and why they should offer it to their customers for both pool renovations and new construction.

Offering a reinforced PVC membrane pool finish

One of the main advantages of reinforced PVC membranes is that they don’t crack regardless of freeze-thaw conditions or ground movement. Therefore, offering a reinforced PVC membrane provides a pool finish with unique benefits not provided by marbelite, stone-colored quartz finishes or thermoplastic coating. The reinforced PVC membrane completely seals the structure of the pool and keeps it watertight, making it ideal for renovating existing pools and building new pools.  Reinforced PVC membrane is the perfect renovation product for pools with peeling paint, cracks, or leaking gunite and plaster.  Using reinforced PVC membrane will break the cycle of constantly repainting or costly replastering of the pool surface.  In fact, pool professionals can distinguish themselves from competitors by offering a more comprehensive pool repair and restoration.  Offering this long-lasting, reinforced PVC membrane can become a lucrative addition to your business providing an invaluable and profitable renovation option for a comprehensive pool repair.

Designer colors and textures

Today’s booming interest in this product for residential pools can be largely be attributed to the expansive colors and textures of reinforced PVC membrane that manufacturers like RENOLIT, in their TOUCH and VOGUE collections.

Consumers are drawn to the many new colors and finishes that give pool a high-end, designer look. For example, RENOLIT TOUCH series has colors and finishes that enhance and blend beautifully with today’s popular decking and coping treatments. The colors and textures offered by RENOLIT range from dark, grey slate and white marble finishes to speckled gunite and sand finishes.  Buyers appreciate the materials high-quality and longevity inherent in the thicker 60, 70 and 80mil reinforced PVC membrane making it the perfect pool finish for pool professionals to add to their offerings.

Training

One, reinforced PVC membrane manufacturer, RENOLIT offers training and assisted installations to builders and installers getting started with learning the welding techniques for installing reinforced PVC membrane. In fact, installing reinforced PVC membrane is easy, and there are very low barriers to entry. No expensive equipment is required for installation and pool professionals can simply order the needed rolls and accessories for each job. 

Once installation crews know how to install reinforced PVC membrane, they will find they are always busy and always in demand. Having the skill to install reinforced PVC membrane opens new opportunities for additional work in off-season.  Residential installers equipped with this new set of skills find themselves expanding into commercial markets including hotels and motels where they can renovate indoor pools throughout the winter. 

Growing demand of reinforced PVC membrane

The introduction of new architectural patterns and textures such as the RENOLIT TOUCH series has contributed to the growing demand for reinforced PVC membranes. The new finishes imitate the look and feel of natural elements giving pools a high-end, designer look. It’s a high-quality premium product with a different price point that works for those that want to spend more for a long-lasting, attractive pool.  By adding designer reinforced PVC membranes to their offerings, pool businesses can distinguish their business from competitors and expand their market. 

Visit RENOLIT to learn more about designer reinforced PVC membrane, their new selection of finishes in various, colors and prints and sign up for installation training.



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Contractors and Builders

Plungie Pools: A Turn-Key Solution For Builders & Consumers

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In an industry where speed, quality, and sustainability are paramount, Plungie is getting increased attention with its precast concrete pools. Aimed at pool builders, developers, and homeowners looking for smart turn-key solutions, Plungie pools offer a compelling alternative to traditional gunite, vinyl liner, or fiberglass options. During a recent interview with Cam Levick and Mike Walter from Plungie, Pool Magazine explored what makes these pools revolutionary—and why they are quickly gaining market share as the go-to choice for savvy professionals and eco-conscious consumers alike.

Plungie Pre-Cast Concrete Pools

According to Cam Levick, the story behind Plungie is both simple and exciting. “Our core founders, one is a traditional pool builder, and the other is a guy who just loves concrete and inventing things,” he explained. Six years ago, the team came together with a shared vision: creating a faster, more efficient way to build pools. The result was Plungie, a monolithic, precast concrete pool that could be installed in record time.

Plungie’s journey started in Australia, where they sold thousands of pools, and has since expanded into the U.S. market, providing the same high-quality product that has taken off across both continents.

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Unlike traditional pools that require weeks or even months to construct, Plungie pools are factory-built and ready for installation within 10 days. “The pool industry has always been bogged down by delays—curing time, weather interruptions, and subcontractor availability,” Levick said. “With Plungie, those headaches are gone. Our pools come ready to install, so you can complete the project faster and with fewer disruptions.”

What Sets Plungie Apart?

One of the critical differences between Plungie and traditional pools lies in the construction method. Levick emphasized that all Plungie pools are built in a factory controlled environment, giving them a competitive edge over gunite and shotcrete pools. “Our lead time is 10 days,” he noted. “Because we build in a factory, our environmental footprint is much smaller, and we use 8000 PSI concrete, which is stronger than what’s used for gunite or shotcrete.”

What Sets Plungie Pools Apart?

The precast design offers incredible versatility for homeowners with limited space or challenging terrain. “They can go above ground, fully in-ground, or even act as retaining walls,” Levick shared. This flexibility, combined with industry certifications like ICC and UL approvals, gives builders and homeowners confidence in the durability and quality of Plungie pools.

The Product Line: Something for Every Backyard

Plungie offers four flagship models to meet a variety of needs and preferences. Mike Walter elaborated on the different pool models:

The Max: 20×10 feet, holding 5,300 gallons of water, ideal for larger backyards.

The Original: 15×8 feet, with a 3,200-gallon capacity, balancing size and function.

The Studio: A compact 12×7-foot pool, perfect for urban settings or smaller spaces.

The Arena: An 11.5-foot circular pool, offering a distinctive, design-forward look.

In addition to the standard features, each Plungie pool comes pre-plumbed, pre-lit, and eco-finished with a 10-year warranty on both the shell and finish. “It’s a truly turnkey experience,” Walter said, adding that the pools also feature umbrella holders and hydrostatic valves to enhance convenience and functionality.

Performance That Builders and Homeowners Will Love

Beyond sustainability, Plungie pools outperform fiberglass pools in several key areas. “Concrete pools retain heat better than fiberglass, so they’re more energy-efficient,” Levick pointed out. “It’s easier to maintain your desired water temperature, whether you’re heating or cooling the pool.”

Levick also highlighted the durability and feel of concrete, which many homeowners prefer over fiberglass. “There’s just something about the feel of concrete that people love,” he said. “And with our monolithic pour—where the pool is cast in a single piece—there are no weak points or cold joints to worry about. That’s why we offer a 10-year warranty on both the shell and the finish.”

Plungie’s partnership with EcoFinish adds another layer of quality to the product. “EcoFinish is a high-performance polymer that bonds chemically and physically to our concrete,” Levick explained. “It’s easy to maintain, resistant to chemicals, and incredibly durable. Plus, it comes with a 10-year warranty, just like our pools.”

Sustainability at the Core

Sustainability is a key focus for Plungie, a point Levick was eager to elaborate on. “Building products don’t always have the best track record in terms of sustainability,” he admitted. “We wanted to take a proactive approach.” Plungie conducted a life cycle assessment comparing its pools to traditional concrete pools. The results were striking:

“We found that a Plungie has a 41% lower carbon footprint than a traditional on-site pool,” Levick said. “And in some cases, with recent changes, we’ve been able to reduce that footprint by up to 60%.” Plungie pools require fewer site visits and less concrete, and they can even be recycled at the end of their life—a feature not feasible with fiberglass pools.

Why Choose a Plungie Pool?

When evaluating pool options, Levick explained, many consumers appreciate the thermal and aesthetic benefits of concrete. “Concrete pools retain heat better than fiberglass, making them more energy-efficient to maintain the desired water temperature,” he said. Additionally, customers enjoy the durability and feel of concrete, which adds a layer of quality that fiberglass often cannot replicate.

Walter highlighted another benefit: Plungie’s speed of installation. “Homeowners can plan their pools on our website, connect with an installer, and have a pool in place within days, not months,” he said. This efficient process appeals to builders and developers alike.

Build Your Own Plungie Pool

Scalable Solutions for Developers

The ability to scale production is one of Plungie’s greatest strengths. Walter shared that Plungie’s approach has made them popular with homebuilders. “We’re currently working with a builder developing 1,600 homes. He’s planning to install 400 Plungie pools across the subdivision,” Walter revealed. “Because our pools are quick to install, builders can place a pool, finish the house, and sell it without delays.”

Keeping the entire process in-house—from excavation to installation—offers builders greater control over project timelines and profitability. “The margins are much better when you’re not outsourcing to subcontractors,” Walter noted.

Plungie - A Scalable Solution for Developers

A New Way Forward for Pool Professionals

Mike Walter explained that for value proposition for builders lies in Plungie’s speed, scalability, and quality, making it easier to meet tight deadlines and manage multiple projects. For homeowners, it provides a sleek, modern pool without the usual hassle of lengthy construction timelines and disruptive on-site work.

“Builders don’t need to worry about rain delays or subcontractor availability,” Walter emphasized. “With Plungie, they can plan their projects more efficiently, keeping everything on schedule and under budget.”

Levick added, “For developers and architects, Plungie offers a way to stay ahead of the curve. Our BIM content helps architects calculate the environmental impact of their projects, and our modular pool designs make it easy to customize installations.

Filling an Important Gap

Plungie pools aren’t here to replace custom pools but to fill an important gap in the market, offering a smart, practical option for both builders and homeowners. As Mike Walter explained, “There are a lot of cases where customers want a custom pool, but because of site challenges like slope or grade, they just can’t do it. Or, it might cost them a tremendous amount of money to build that pool the way they imagined.”

Plungie pools provide an alternative that works in a range of situations where a custom pool might be out of reach or impractical. “We offer the next option for them—something that’s going to be more affordable,” Walter continued. “It’s going to help the customer save money, reduce damage to their yard, and limit the amount of foot traffic during installation.” For homeowners, this means getting a pool without the usual stress and disruption.

Plungie Pools - Precast Concrete Pool

For pool professionals, Plungie is an essential tool to stay competitive and meet the evolving demands of today’s customers. “It’s just another arrow in their quiver,” Walter said. “They aren’t giving up custom pools. Instead, they now have a solution that lets them offer something equally impressive, but more accessible and affordable.”

Cam Levick also suggests that in the face of rising material costs, labor shortages, and growing environmental concerns, Plungie’s monolithic precast pools provide a streamlined solution that benefits everyone involved. “Builders appreciate the short installation timelines and reduced costs, while homeowners love the eco-conscious design, flexibility, and durability:.

“We’re not just selling pools,” Levick added. “We’re providing peace of mind—whether for a homeowner who wants to enjoy their pool in days, not months, or for a builder who needs a reliable product with fewer delays and complications.”

Ready to take a deeper dive?

Listen to our entire conversation about Plungie with Cam Levick and Mike Walter on the Pool Magazine podcast.

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Pool Builder

Navigating Manufacturer Relationships: How To Get The Support You Deserve

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Have you ever felt helpless with equipment manufacturers? Felt like you were getting the go around and not feeling supported? Or that since you are not a big enough number, so you do not get support on products!?! I will be completely honest; I have felt at times my issue with manufactures were downplayed because I do not buy as much equipment as a competitor who has 900+ pools. I have even felt like larger companies who do not purchase much from one equipment manufacturer were getting better tech support benefits. I think everyone one of us have felt that way toward one manufacturer or another. However, what are some ways to get the support we deserve?

In the pool industry, like many others, we believe customer service is key. It is one of the main reasons we use a particular manufacturer’s equipment.

“It’s on the manufacturer to be tight with their customers and anticipate issues before they happen and ensure strong upfront communication … but when things do happen, the sales rep should do all they can to proactively engage, understand the issue and resolve it. The sales rep should have a caring heart. If you care customers notice it and makes the process much easier,” Jason Anderson Senior Regional Sale Manager with Fluidra commented.

What should we do when we feel we are not getting the support we need?

Documentation

Documentation is important when you feel you are not getting support. Making sure to document every call, text and email. When you have documentation on the communication and solution you are not getting, it will help you have a professional conversation with the manufacturer’s reps or superiors.

Attend Trainings

Most equipment installation issues can be resolved by attending manufacturer trainings. You can attend these classes either at regional trainings, conventions, or local tabletops. Not only are manufacturer trainings important to give you the information you need to install and troubleshoot equipment, but it is away to build relationships with the reps in the area. Training sessions can also give you opportunities to meet other pool professionals with knowledge of the equipment, including who the warranty stations are. When you are troubleshooting or in a bind and need advice, calling the warranty station can be a great resource.

Networking

The best advice I was ever given while learning the pool industry was networking. Building professional relationships with other pool pros allows you to have a circle of people who know the trade and bounce ideas with. You have an outside resource from the pool manufacturers. Believe me, there have been many times I would call a colleague in a unique situation, and they were able to give me the tips and tricks to solve my dilemma. I have, also, experienced having another set of eyes or ears helped me see something I was overlooking.

Explore other Reps

Hey, it is human nature to not mesh with everyone. That is A-OKAY! That is why finding a manufacturer rep that you jive with is important. One thing we are lucky to have is multiple manufacturer reps in each region. They are divided up between technical and sales. Both can work with you for your needs. If you feel like you are getting nowhere with BOB, you can seek out JOHN. If you do not know who the other reps are in your area you can contact distribution, warranty stations and other collogues to give you their contact information.

Navigating Manufacturer Relationships: How To Get The Support You Deserve

So what do we do when we feel we have tried everything avenue to resolve our problem, if its faulty product, customer service, rebates, etc?

Start with contacting your manufacturer rep with an email documenting all the steps you have taken to resolve the issue and the results of those steps. In this email hold back emotional responses. Sometimes are emotions can get the best of us and cloud the factual component of our communications. People are more willing to work with you when they do not feel attacked. I would, also, recommend setting a timeline for a response. Be reasonable with thetimeline. You wantto give enough timeforthe rep to read, research solutions and respond.

What is the next step if you feel you have not received a better resolution?

In these cases, it is best to move your communication to management. Forward the email chain you have been using with your local rep. I would suggest keeping the local rep in the email. This allows everyone to be part of the issue and resolutions. I have found in more cases than not; my issues have been resolved by this step. With continued professionalism throughoutthe process, I have been able to still maintain professional relationship with the local rep even with elevating my concerns.

When do you say enough is enough and change manufacturers?

This is going to be a different moment for everyone. When you feel a manufacture isn’t resolving your issues and you do not want to sell their product that is up to you. However, keep in mind not every pool has the same brand equipment. You do not want to lose business because you only want to use one brand. I would recommend keeping the knowledge and skill set of every manufacturer. When a customer calls to fix something, if they have a different brand equipment, you can still fix the issue with the brand you may not prefer. If the customer asks for your recommendation, then you can suggest the manufacturer you feel gives the best customer service, with the best quality product. I have gone into many yards, where the customer has called other companies to help resolve issues. Yet, since they had certain brand of equipment and the companies do not install that brand, I won the customer and all their future work because I will work on all manufacture’s equipment.

Final Thoughts

Navigating relationships with equipment manufacturers can be challenging, but it’s essential to advocate for the support you deserve. By documenting your communications, attending training sessions, and actively networking with other professionals, you can create a strong foundation for collaboration. Remember that finding the right manufacturer representative is crucial—don’t hesitate to explore other options if you feel unsupported.

If you’ve exhausted all avenues and still feel let down, escalating your concerns to management can often lead to resolutions. Ultimately, knowing when to pivot to another manufacturer is a personal decision, but maintaining a broad knowledge of various brands can enhance your versatility and business opportunities. By staying open to all equipment types and prioritizing customer service, you can ensure your clients receive the best solutions, no matter their preferred brand. Embrace the journey, build those connections, and continue to grow in your expertise—support is out there, waiting for you to reach out and grab it!

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