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Pool Builders Picking Up The Pieces for Olympus Pools Customers

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Pool Magazine reported about the situation with Olympus Pools roughly 10 months ago when news coverage began to hit the media. It was a story that captured the attention of the nation due to the sudden spike of interest in inground pools during the pandemic. Olympus Pools was a highly respected and well-reviewed pool company that had apparently left hundreds of homeowners high and dry with open holes in their backyard and no way to complete their pool projects.

We spoke with the owner of Olympus Pools – James Staten as well as affected homeowners early on during the initial turmoil circling Olympus Pools. In the following months, we monitored the progression of events in the media until Olympus Pools was shut down completely by the Department of Business and Professional Regulation. This happened after the Florida Attorney General received over 200 complaints and estimated net losses to Tampa homeowners to be in the neighborhood of $8 million dollars. Today, Olympus Pools faces a $1.4 million dollar penalty as a result.

That’s not the end of the trouble though, aside from being forced to file for bankruptcy, SCP obtained a $1 million judgment against the Statens in September which allowed them to freeze and garnish the money in their personal bank account. To make matters worse, in addition to the civil actions, the Attorney General says the Office of Statewide Prosecution is assisting local law enforcement with a criminal investigation against Staten.

Picking Up The Pieces For Olympus Pools Customers

After the recent implosion of the company, hundreds of homeowners and contractors were left holding the bag and trying to figure out what comes next. For the homeowners, the answer isn’t so simple. Finding a pool builder that can complete the work and finish their swimming pool project has been a challenge for many. Some of the members at the FSPA, like Tony Arredondo (FSPA, Tampa Bay Chapter – Director at Large) have been working diligently to try and connect those homeowners that have been affected with local pool construction firms that can try and help salvage those jobs.

Tampa Pool Contractors Step In

We had the chance to speak recently with Arredondo and his colleague Jacob Schroth to find out how they’ve been working with local homeowners to try and salvage some of the abandoned jobs.

A permanent fixture in the Tampa community, Arredondo is the owner of Tampa Pool Pro and has been performing swimming pool renovations in the local area since 2010. Like many in the industry, Arredondo had seen the swirling news coverage about Olympus Pools. We asked him what has happened in the Tampa market in the wake of the fallout.

“It’s left a bad taste with most potential new swimming pool homeowners, and even some pool renovation clientele. Most that are familiar with the Olympus Pool situation, are very hesitant about deposits, payments, work getting done, and communication,’ said Arredondo.

Working With Olympus Pools Customers

Little by little as homeowners look to pick up the pieces of their project, they’ve been reaching out to local pool renovation experts like Tampa Pool Pro. Consequently, Arredondo has been applying the communications tools his firm uses when working with former Olympus Pools customers. “When assessing the call, we handle them with kid gloves,” said Arredondo, “we make sure they have everyone’s phone numbers and have numerous communication options, such as our mirroring text service app that allows everyone on the job to see each and every text that comes in.” 

Customers Say There Was Zero Communication

Lack of communication was a complaint Arredondo heard again and again from customers having little to no idea as to the progress of their build.  “No one was returning their calls, and it was weeks and months before hearing from an assigned Project Manager for their build–if they heard anything at all,” said Arredondo.

That lack of communication and the practice of overselling and under-delivering is what gets pool builders in hot water again and again said Arredondo who explained that avoiding customers’ questions and complaints is a sure-fire recipe for the type of disaster Olympus Pools experienced.

“The communication between us and the client is of utmost importance,” said Arredondo, “most do not expect you to be on the job site daily–micromanaging your team.  However, they do expect you to keep in touch with them and return their calls, or send them a quick text message or email.  We set that expectation with every client. There’s absolutely no excuse, period. Education and good communication create trust.”

Abandoned Pools Need Thousands of Dollars in Renovation Work

There is still a ton of work to be done on many of these pools Arredondo is looking at. Often homeowners are looking at a bill of tens of thousands of dollars to complete their backyard pool project. This uncomfortable fact comes after paying most for most of their pool project upfront with Olympus.

Many of these pools are abandoned jobs that have been exposed to the elements for months before a contractor has had a chance to review the work that has been done. Still, Arredondo says he is eager to work with the ones intent on finishing their pool project. “We walk them through the deposit schedules and educate them on the scope of work needed for completion,” said Arredondo, “this includes the processes and timeframes. We have a 100% success rate with the clients we’ve worked with and have completed their projects in a timely manner. It’s really helping to restore their faith in the swimming pool industry.”

Advice For Homeowners Looking for a Pool Builder

In helping Tampa homeowners find a reliable pool builder to work with, Arredondo had some suggestions to help prevent homeowners from falling victim to fraud, “I would highly recommend researching pool companies they are calling and performing thorough due diligence,” explained Arredondo, “call the City/County/State agencies, research their license to see if they have complaints.”

Reading the online reviews for a business does not give homeowners accurate and up-to-date information about that company claims Arredondo who opined that in today’s digital world, consumers are looking at online reviews and getting half a story or a completely fictional one in some cases.

He says that reading a companies Google reviews doesn’t always offer a complete picture of how reputable that pool contractor is. “Olympus Pools had an impeccable reputation in the state of Florida until just a few months of complaints hitting the media. While the state started receiving complaints, they did not show up online right away,” said Arredondo.

Arredondo has been coordinating with pool contractors from around the Tampa region to help finish some of these jobs. “That’s the beautiful thing about the pool industry. There is so much work for everyone,” said Jacob Schroth who has been working closely with Arredondo, “There is no competition between us and when there’s a problem within our industry we are able to all fix it together.”

While the majority of homeowners are still looking to the district attorney’s office for a final resolution and compensation, that process may take years to fully see the course. For those homeowners who are ready to pick up the pieces, it’s refreshing to see some of these completed projects. One year after all of the negative attention and bad publicity this has created the process of healing can begin for those homeowners. Eager to make a difference in their community, Arredondo and Schroth know that re-establishing that trust with consumers and the pool industry is absolutely vital in Tampa.

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Joe Trusty

Editor in Chief of Pool Magazine - Joe Trusty is also CEO of PoolMarketing.com, the leading digital agency for the pool industry. An internet entrepreneur, software developer, author, and marketing professional with a long history in the pool industry. Joe oversees the writing and creative staff at Pool Magazine.

To contact Joe Trusty email [email protected] or call (916) 467-9118 during normal business hours. For submissions, please send your message to [email protected]

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RENOLIT Launches ONE Augmented Reality Pool Design App

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RENOLIT ALKORPLAN ONE pool design app displayed across multiple devices beside a swimming pool.

New ALKORPLAN ONE app lets pool professionals design, customize, and present pool projects in a client’s own backyard — in real time

RENOLIT, a leading manufacturer of reinforced PVC membranes for swimming pools and decks, announced the launch of RENOLIT ALKORPLAN ONE, a new augmented reality (AR) app that lets pool professionals design and present pool projects on-site — directly in the client’s space.

With the ONE app, professionals can sketch a pool in a client’s backyard, customize it on the spot, and show the finished result in augmented reality before a single shovel hits the ground. Proposals that once took days of back-and-forth can now happen in a single visit.

With the ONE app, pool professionals can:

  • Design pools directly on-site using augmented reality
  • Turn ideas into realistic, visual projects in seconds
  • Customize every detail — shape, size, depth, and finishes
  • Present designs in the client’s own space for a more immersive, convincing experience
  • Generate technical sheets and visuals instantly
  • Save, reuse, and manage projects with ease

The result is a faster path from idea to signed project. Because clients can see a customized design rendered in their own space, they gain the confidence to make decisions sooner — and professionals spend less time preparing presentations and more time closing them. “RENOLIT pool builders world-wide have already begun using the ONE app and we are thrilled to bring it to builders in North America,” says Tony Jordan, Business Development Manager for RENOLIT North America.

The ONE app is available now. Pool professionals can learn more and get started at https://renolit-alkorplan.com/professional-area/app-one.

https://renolit-alkorplan.com/
https://www.instagram.com/renolit_alkorplan_pools_usa/

LaPorte, Indiana
Email: [email protected]

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Inside the 2026 Million Dollar Pool Design Challenge

The Million Dollar Pool Design Challenge heads to New Orleans for the PSP Deck Expo in 2026 and Pool Magazine has your inside track.

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Inside the 2026 Million Dollar Pool Design Challenge

Six years into the Million Dollar Pool Design Challenge, the competition has become one of the pool industry’s more interesting experiments in design education. On the surface, it is exactly what its name suggests: designers are handed an ambitious fictional project and asked to create an extraordinary pool and outdoor living environment.

But according to co-founder Mike Farley, winning the competition was never really the entire point.

Farley and fellow designer Reid Schindler created the challenge around a problem they had both seen throughout their careers. Designers often say they could produce incredible work if only they were given the right client, property, and budget. The Million Dollar Pool Design Challenge effectively removes that excuse.

“When you start your career, the most common comment everybody makes is, ‘I don’t get the opportunity to work on that project, and if I had the opportunity, I could get the job,’” Farley said. “Basically, we created an opportunity where everybody has that opportunity to try to get the job.”

Every competitor receives the same client, property, site conditions and design problem. What happens next is entirely up to them.

That concept was partially inspired by Farley and Schindler’s experiences studying landscape architecture. Students would receive the same assignment, develop completely different solutions and then learn by comparing their work with everyone else’s.

The tools have changed considerably since then.

Farley remembers his student work being drawn by hand, colored with markers and hung in hallways for classmates to study. Schindler came along later, when computers were already becoming part of the process. Yet the principle remains the same: designers improve when they can see how other designers solve the exact same problem.

That makes the competition particularly valuable for developing designers, and it also addresses one of the biggest misnomers surrounding the event.

You Don’t Have to Be an Elite Designer to Enter

There is a perception that the Million Dollar Pool Design Challenge is primarily for established designers already producing award-winning work. Farley would actually like to see more inexperienced designers use it as a training exercise.

“Really, your goal as a new or entry‑level designer in this type of situation is to learn, not to win,” he said.

A developing designer can attempt the project, attend the finalists’ presentations and compare their own decisions against five entirely different solutions. Where did they place the pool? How did they handle circulation? What did they prioritize? What did they leave out? How did the finalists present their ideas?

Even someone without enough time to prepare a polished competition entry can benefit.

“Just take the site and just do a bubble diagram,” Farley said. “Here’s where I would’ve put different things, and here’s how I would’ve solved the problem.”

Then go watch the finalists and listen to the judges critique the work.

Farley considers that educational component one area where the competition still hasn’t reached its full potential. He would like to see more entry-level designers approach the challenge as a practical design exercise rather than assuming they have no business competing against more experienced professionals.

The other common misconception is right there in the name.

“A lot of people think, ‘Oh, we’re supposed to design a pool that’s a million dollars.’ No, we want you to spend at least a million dollars,” Farley explained.

When the competition began, a million-dollar pool represented a far more unusual project. Today, Farley noted, seven-figure pools are considerably more common at the upper end of the market. The challenge has consequently continued pushing designers beyond ordinary project parameters.

There is still an important catch: the design has to be buildable.

Competitors aren’t being asked to create fantasy artwork unconstrained by engineering, safety or construction realities. Entries are judged on aesthetics and differentiation, but also functionality and buildability. Competitors must demonstrate that the design works at scale, responds to the client’s needs and could realistically be engineered and constructed.

That balance has produced something Farley wasn’t sure they would see when the competition began: radically different answers to the same problem.

“We’ve never had any two that were close to each other,” he said. “The dramatic diversity of the design solutions has been really cool to see.”

This Year’s Design Brief

For 2026, the competition moves to Louisiana in conjunction with the International Pool | Spa | Patio Expo in New Orleans. After previous scenarios set in places including Arizona, Tennessee, Chicago, California and Florida, Farley and Schindler wanted this year’s project to feel unmistakably Southern.

The fictional clients, James and Eleanor Caldwell, have purchased Siltstone Estate, a historic property in the Southern Delta. James comes from a Gulf Coast resort family and has a strong interest in craftsmanship, architecture and historic preservation. Eleanor is an interior designer. Together, they favor antiques, gardens, French wine, bourbon and traditional Southern hospitality over anything overtly trendy.

Those details aren’t window dressing. Understanding the fictional homeowners is part of solving the assignment.

“There are people that have not made the finals before, and there are people that did not win before because they did not look to what the client wanted,” Farley said. “This is not a design competition of creating what you think is best. You have to create what you think is going to be best for this client.”

The architecture adds another layer. A traditional Southern estate naturally creates strong axes and a more formal design language, but the Caldwells aren’t asking competitors to simply drop a rectangular pool behind the house. The brief specifically calls for a traditional-but-interesting recreational pool that respects the architecture without becoming predictable.

Modern amenities can still fit within that vocabulary.

“You can have modern features that don’t necessarily have to have modern architecture,” Farley said.

That distinction could prove crucial because the Caldwells’ wish list is enormous.

The program includes a covered back porch, outdoor kitchen and bar, gazebo and parterre garden, greenhouse, vegetable garden and orchard, guest cottage and pool house, driveway fountain, fishing pond and dock, courtyard wellness suite, event lawn, dual-purpose pickleball and basketball court, outdoor movie screen, fire pit, catering area and multiple secluded gathering spaces. The property must routinely accommodate around 25 guests while being capable of supporting events exceeding 100.

Then there is the water.

Competitors must incorporate either a BlueOrbit hydrotherapy system or a Riverflow lazy river, adding another design problem beyond the primary recreational pool and large family spa.

Farley sees current-driven aquatic environments as another opportunity to expose designers to possibilities they may not have considered before.

“What we’re trying to do is make people aware of things that they may not have been aware of and create another level of creativity,” he said.

With so many requested elements, the hardest part of the 2026 challenge may ultimately be deciding what not to do.

“Fitting it all in,” Farley said when asked about this year’s biggest challenge. “You’re going to be balancing, ‘Do I get it all in? If I get it all in, is there too much in this? What do I take away?’”

In other words, exactly the problem designers encounter with actual clients.

“Sometimes the right thing to say is no,” he added.

Presenting the Work Matters

A spectacular rendering alone isn’t enough to win.

Competitors must submit a scaled 2D plan, up to eight supporting graphics and a written design narrative explaining their process. Flythrough videos and physical models can supplement the submission, but judges place significant emphasis on how clearly designers communicate the thinking behind their solution.

“We want to understand your thought process in coming up with the solution, and you have to be able to document that,” Farley said. “It’s not just about the 3D image.”

That requirement becomes increasingly relevant as visualization technology advances. Yet changing technology is nothing new to the challenge.

Farley remembers when Pool Studio dominated early submissions before a student arrived using Lumion, software that relatively few pool designers had encountered at the time.

“Hardly anybody in the pool industry had ever seen Lumion,” he recalled.

The following year another winner used it. Soon competitors were learning Lumion themselves, incorporating it into their presentations and raising the overall visual standard of the competition. More recently, Pool Studio has again been behind several winning presentations.

The lesson isn’t that one program is superior. It is how quickly designers learn by watching one another.

“It has caused people to extend their horizons on what’s possible,” Farley said. “What tools am I going to use in this? Everybody’s being exposed to different things, and they learn more and more.”

Farley admits he does the same thing.

He recalled advice from one of his college professors: “The greatest designer is the greatest thief.”

The point wasn’t to copy someone else’s work, but to study good ideas, understand why they work and add those lessons to your own design vocabulary.

“There are definitely things that I’ve seen that are like, ‘Wow, I never thought about that,’” Farley said. “There’s almost every design that’s entered; there’s something to be learned from.”

Sometimes the lesson can be surprisingly simple. Farley once noticed that finalists regularly included people in their renderings while his own presentations historically did not. Seeing people using a space helped communicate scale, purpose and lifestyle. It was a small presentation technique he could immediately incorporate into his own work.

That exchange of ideas may be the Challenge’s most enduring contribution.

Farley has watched competitors return year after year without ever reaching the finals, yet their work continually improves. Others have used the exposure to create career opportunities. Past winner Brad Holley was recruited by FoxTerra after his win before later joining Claffey Pools, while other finalists and winners have gone on to work with companies that previously had their own designers represented in the competition.

“There are people in the industry that look at this for design talent, no doubt,” said Farley. “Every single year they do better and better. They come back, and their designs get better, their presentation skills get better.”

“You win by what you learn,” explained Farley. “If you learn things in this competition that help you with a client later on, which I guarantee will happen, then you win. You win by increasing your knowledge base.”

Five finalists will ultimately take their designs to New Orleans, where they’ll present their solutions live during the International Pool | Spa | Patio Expo. The judges determine who makes that final five, but the audience in the room ultimately decides who wins the $10,000 first-place prize.

For Farley, seeing those five interpretations side by side remains one of the most interesting parts of the Challenge. After six years, no two designers have ever approached the same property, client, and set of requirements quite the same way.

That may also be the best reason to follow the competition, whether you’re entering or simply sitting in the audience. The Challenge doesn’t provide a blueprint for how a million-dollar outdoor living environment should be designed. It provides five very different answers to the same question—and an opportunity for everyone in the room to walk away seeing design a little differently.

Ready to take a deeper dive?

Listen to our entire conversation with Mike Farley and learn more about this year’s Million Dollar Pool Design Challenge on the Pool Magazine Podcast.

Enter The Million Dollar Pool Design Challenge

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Franklin Electric Shares Global Water Perspectives Through Art Exhibit

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Aerial view of branching waterways winding through the Colorado River Delta.

Fort Wayne, IN – September 2026Franklin Electric Co., Inc. (NASDAQ: FELE) is supporting arts in the community by sharing its corporate collection of environmentally minded Edward Burtynsky photographs for a special exhibit titled “Water” at the University of Saint Francis. The loan coincides with the company’s sponsorship of the public exhibit, which runs from Aug. 24 through Sept. 17 in the school’s Rolland Center Weatherhead Gallery.

The Burtynsky collection, which is permanently displayed throughout the company’s Fort Wayne headquarters, features photographs of major water infrastructure resources, hydroelectric projects, aquaculture operations and agricultural irrigation systems. Burtynsky is regarded as a leader in modern environmental imagery and contemporary photography. His work is on display at the Metropolitan Museum of Art in New York, the Solomon R. Guggenheim Museum, and the Tate Modern in London, among others.

“As part of our corporate space, these photographs have served as a reminder of how the Franklin Electric team makes water possible around the world,” said Joe Ruzynski, CEO of Franklin Electric. “Now, we’re excited to share them with the Fort Wayne community. We hope they serve as a catalyst for meaningful conversations about stewardship, sustainability and responsible water use.”

Through Franklin Electric’s support, the Saint Francis exhibition and related public events are free and open to the community. For details on exhibit hours, special events and location, visit the event link here.

Supporting the arts and education has been a part of the company’s community commitment for decades. The Franklin Electric Charitable and Educational Foundation offers scholarships to college-bound high school seniors and contributes annually to non-profit organizations in communities where the company operates, including Fort Wayne.

About Franklin Electric
Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be recognized in Newsweek’s lists of America’s Most Responsible Companies 2025, Most Trustworthy Companies 2024, and Greenest Companies 2025; Best Places to Work in Indiana 2024; and America’s Climate Leaders 2024 by USA Today.

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